IT Support Specialist

4 weeks ago


Wilmington, Delaware, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As a key member of our technical support team, you will provide exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.

Key Responsibilities
  • Provide technical support to clients via phone, email, and on-site visits.
  • Troubleshoot and resolve complex technical issues, escalating when necessary.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with internal teams to ensure seamless support delivery.
  • Stay up-to-date with industry trends and technologies to provide expert-level support.
Requirements
  • Minimum 1 year of experience in IT support or a related field.
  • Strong technical skills, including Windows, Microsoft Office, and networking fundamentals.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
About TEKsystems

TEKsystems is a leading provider of IT staffing and services. We help clients activate ideas and solutions to take advantage of a new world of opportunity. Our team of 80,000 strong works with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.


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