IT Support Specialist
4 weeks ago
Job Summary:
We are seeking an IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.
Responsibilities:
* Provide technical support to clients via phone, email, and in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base
Requirements:
* 1+ year of experience in a technical support role
* Strong technical skills, including knowledge of Windows, Microsoft Office, and networking fundamentals
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
About TEKsystems:
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. We are a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity.
Equal Opportunity Employer:
TEKsystems is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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