Electrical Service Technician

3 days ago

Pflugerville, Texas, United States ABC Home and Commercial Full time
About the Role

We are seeking a highly skilled and experienced Electrical Service Technician to join our team at ABC Home and Commercial Services. As an Electrical Service Technician, you will be responsible for providing high-quality electrical services to our residential and commercial customers.

Key Responsibilities
  • Accurately diagnose and repair electrical problems in a timely and efficient manner.
  • Provide excellent customer service and communicate effectively with customers to understand their needs and concerns.
  • Work with inspectors, suppliers, and coworkers to ensure correct project work and adherence to all applicable codes and regulations.
  • Perform general electrical tasks such as reading diagrams and blueprints, running conduit and wire, installing devices, and troubleshooting circuits and equipment.
  • Communicate effectively with supervisors, dispatchers, customer service representatives, and customers to ensure complete alignment during the service repair or replacement process.
  • Work with and train coworkers as assigned to work with you.
  • Be available to serve periodic on-call rotation assignments necessary to ensure 24/7/365 coverage for customers.
  • Maintain a professional attitude at all times with customers, fellow employees, and supervisors.
Requirements
  • Minimum 3 years of Residential Electrical Service Tech experience.
  • Hold current Texas TDLR Residential Wireman, Journeyman Electrician, or Master Electrician license.
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
  • Generac Certified Technician preferred, but not required.
  • Completed specialized courses in residential and commercial electrical practices and having a strong working knowledge of codes and safety measures.
  • Excellent communication and customer service skills.
  • High proficiency with emailing, instant messaging, and use of various electronic devices and applications for effective communication and information sharing.
  • Ability to prioritize workload under pressure and handle irate customers while maintaining good composure.
  • Dependable and self-motivated with a desire to work year-round.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
  • High school diploma or GED required.
What We Offer
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees and family members.
  • Volunteer Engagement Program with approved Volunteer Time Off (VTO).
  • Wellness program including a gym membership and a company vehicle with gas card.

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