Parking Attendant

2 weeks ago

Baltimore, Maryland, United States Millennial Management LLC Full time
Job Summary

We are seeking a reliable and customer-focused Lot Attendant to join our team at Millennial Management LLC. As a Lot Attendant, you will be responsible for ensuring the smooth operation of our parking facility, providing exceptional customer service, and maintaining a clean and safe environment.

Key Responsibilities
  • Ensure reliability, punctuality, and ability to work with minimal supervision.
  • Utilize basic computer skills for reporting purposes.
  • Demonstrate expertise in customer service, addressing customer inquiries and issues promptly and professionally.
  • Practice good time management skills to prioritize tasks effectively.
  • Complete written reports as required.
  • Perform light housekeeping duties, maintaining cleanliness of office area and conducting light sweeping inside the garage during downtime.
  • Monitor and maintain proper functioning of all machines, including cleaning and upkeep of surrounding areas. Promptly report any malfunctions to the Parking Manager.
  • Exercise vigilance at the Pay Station, observing customer transactions to prevent machine jams or issues with payment methods.
  • Ensure cleanliness of the garage office lobby, restroom, and promptly dispose of trash.
  • Account for all signage during business hours, ensuring they are properly placed, and secure them when the garage is closed. Conduct checks at the beginning and end of each shift.
  • Refill token machines as needed, before lunch breaks, and at the end of the shift.
  • Monitor the condition of all equipment and notify the Parking Manager of any maintenance requirements or cleaning situations that necessitate additional assistance.
Requirements
  • High school diploma or equivalent.
  • Previous experience in a customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and problem-solving abilities.
  • Physical ability to perform light cleaning and maintenance tasks.
  • Flexibility to work rotating shifts, including weekends.

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