Guest Experience Manager
2 weeks ago
We are seeking a highly motivated and experienced Guest Experience Manager to join our team at CAVA. As a key member of our restaurant operations team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of quality and service.
Key Responsibilities:- Lead and develop a high-performing team of restaurant staff
- Develop and implement strategies to drive guest satisfaction and loyalty
- Collaborate with the General Manager to achieve business objectives and improve restaurant performance
- Ensure compliance with food safety and quality standards
- Manage inventory, ordering, and budgeting for food and beverages
- Provide exceptional customer service and resolve guest complaints in a timely and professional manner
- 2+ years of experience in a restaurant management or leadership role
- Proven track record of delivering exceptional guest experiences and driving business results
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Physical ability to stand for long periods, lift up to 50 pounds, and work in a dynamic restaurant environment
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Free CAVA meals and discounts on merchandise
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
-
Guest Experience Manager
1 week ago
Williamsburg, Virginia, United States CAVA Full timeJoin Our Team as a Guest Experience ManagerWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at CAVA. As a key member of our restaurant operations team, you will be responsible for ensuring a positive and memorable experience for our guests.Key Responsibilities:Lead and develop a high-performing team of restaurant...
-
Guest Experience Manager
2 weeks ago
Williamsburg, Virginia, United States CAVA Full timeJoin Our Team as a Guest Experience ManagerWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at CAVA. As a key member of our restaurant operations team, you will be responsible for ensuring that our guests have an exceptional dining experience.Key Responsibilities:Lead and develop a high-performing team of restaurant...
-
Guest Experience Manager
2 weeks ago
Williamsburg, Virginia, United States lululemon athletica Full timeLead the Guest Experience at lululemon athleticaAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring that every guest receives a high-quality in-store experience. This includes assessing and fulfilling the needs of the business, team, and guests, as well as continuously evaluating the level of guest connection and technical...
-
Guest Experience Manager
3 weeks ago
Williamsburg, Virginia, United States lululemon athletica Full timeLead the Guest Experience at lululemon athleticaAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring that every guest receives a high-quality in-store experience. This includes assessing and fulfilling the needs of the business, team, and guests, as well as continuously evaluating the level of guest connection and technical...
-
Marketing Guest Experience Liaison
2 days ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeJob Title: Marketing Guest Experience RepresentativeWe are seeking a highly motivated and detail-oriented Marketing Guest Experience Representative to join our team at Hilton Grand Vacations. As a key member of our marketing team, you will play a critical role in providing exceptional guest experiences and supporting the success of our resort operations.Key...
-
Safety Specialist
4 weeks ago
Williamsburg, Virginia, United States SeaWorld Parks & Entertainment Full timeAbout the RoleAs a key member of our team at SeaWorld Parks & Entertainment, you will play a vital role in ensuring the safety and well-being of our guests. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional guest service and are dedicated to maintaining a safe and secure environment.Key...
-
Guest Services Manager
2 weeks ago
Williamsburg, Virginia, United States Travel + Leisure Full timeUnlock Your Potential as a Guest Services ManagerAt Travel + Leisure Co., we're passionate about delivering exceptional experiences for our guests. As a Guest Services Manager, you'll play a vital role in ensuring our guests have an unforgettable stay with us.Key Responsibilities:Lead the Guest Services team to provide exceptional customer service and...
-
Guest Service Manager
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Guest Service ManagerJoin Colonial Williamsburg Company as a Guest Service Manager and take on a leadership role in delivering exceptional guest experiences in our Historic Area Taverns. As a key member of our hospitality team, you will be responsible for managing day-to-day operations, developing and implementing service standards, and ensuring...
-
Assistant Manager Guest Services
2 weeks ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeJob Title: Assistant Manager Guest ServicesAt Hilton Grand Vacations, we are seeking a highly skilled and experienced Assistant Manager Guest Services to join our team. As a key member of our resort operations team, you will be responsible for delivering exceptional guest experiences and ensuring the highest levels of customer satisfaction.Key...
-
Assistant Manager
4 weeks ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Hilton Grand Vacations. As an Assistant Manager, you will play a key role in driving company success by providing exceptional customer service and ensuring the highest standards of hospitality are maintained.Key ResponsibilitiesIncident Management: Effectively...
-
Director of Guest Services
2 weeks ago
Williamsburg, Virginia, United States Great Wolf Lodge Full timeJob SummaryWe are seeking a highly motivated and experienced Director of Guest Services to join our team at Great Wolf Lodge. As a key member of our leadership team, you will be responsible for leading the Front Office, Reservations, PBX, Bell Services, and Kids Experience departments to deliver exceptional guest experiences and drive business results.Key...
-
Director of Guest Services
1 week ago
Williamsburg, Virginia, United States Great Wolf Resorts Full timeJob SummaryWe are seeking a highly motivated and experienced Director of Guest Services to join our team at Great Wolf Resorts. As a key member of our leadership team, you will be responsible for leading the Front Office, Reservations, PBX, Bell Services, and Kids Experience departments to deliver exceptional guest experiences and drive business results.Key...
-
Guest Service Representative
3 weeks ago
Williamsburg, Virginia, United States Bluegreen Vacations Full timeJob SummaryThe Guest Reception Representative will be responsible for ensuring a warm and welcoming experience for all guests. This includes greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening, and directing incoming calls. The Reception Representative will always represent Bluegreen professionally in...
-
Guest Service Representative
4 weeks ago
Williamsburg, Virginia, United States Westgate Resorts Full timeJob Summary:Westgate Resorts is seeking a highly motivated and customer-focused Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer...
-
Guest Service Supervisor
2 days ago
Williamsburg, Virginia, United States Charter Senior Living Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our Front Office team at Charter Senior Living. As a key member of our team, you will be responsible for leading our agents in delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Lead and motivate a team...
-
Director of Guest Services and Operations
4 weeks ago
Williamsburg, Virginia, United States Great Wolf Lodge Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Guest Services and Operations to join our team at Great Wolf Lodge. As a key member of our leadership team, you will be responsible for overseeing the Front Office, Reservations, PBX, Bell Services, and Kids Experience departments.Key ResponsibilitiesLeadership and Management: Manage and...
-
Guest Service Representative
2 weeks ago
Williamsburg, Virginia, United States Charter Senior Living Full timeJob SummaryAs a Guest Service Agent, you will be the face of our hotel, providing exceptional service to our guests throughout their stay. You will be responsible for determining a guest's reservation status, identifying their length of stay, and assisting with registration and room assignments. You will also be responsible for verifying payment methods,...
-
Director of Guest Services and Operations
4 weeks ago
Williamsburg, Virginia, United States Great Wolf Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Guest Services and Operations to join our team at Great Wolf Resorts. As a key member of our leadership team, you will be responsible for overseeing the Front Office, Reservations, PBX, Bell Services, and Kids Experience departments, ensuring exceptional guest experiences and operational...
-
Receptionist - Guest Relations
1 month ago
Williamsburg, Virginia, United States Holiday Inn Full timeGuest Service Agent Job Overview: Serves as the primary point of contact for guests during their stay at the hotel. Responsible for confirming guest reservations and determining the duration of their visit. Assists guests in completing registration forms and assigns rooms based on preferences and requests. Ensures the guest's payment method is verified and...
-
Guest Service Representative
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full time{"title": "Guest Service Agent", "description": "Key ResponsibilitiesAs a Guest Service Agent at Kingsmill Resort, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a positive and welcoming atmosphere throughout the resort.Key TasksRegister guests, process payments, and...