Branch Operations Manager for High-Performance Teller Functions

7 days ago


Jasper, Alabama, United States WELLS FARGO BANK Full time

Why Wells Fargo?

">

 Wells Fargo is a leader in the financial services industry, and we believe that our employees are the key to our success. At Wells Fargo, we offer a dynamic work environment where you can grow your career and make a meaningful impact.

">

 About this Role:

">

 As a Branch Operations Associate Manager, you will be responsible for leading and supervising risk and operations of teller functions to deliver exceptional customer service and colleague experience. You will also provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools.

">

 You will have the opportunity to perform operational and customer support tasks, provide excellent customer service, engage customers in conversations, and build relationships with them. You will also manage the schedule and daily operations of the teller line, make decisions and resolve issues related to daily operations of the teller line under direction of regional banking management.

">

 Key Responsibilities:

">
  • ">
  • Lead and supervise risk and operations of teller functions">
  • Provide feedback and present ideas for improving customer service and colleague experience">
  • Perform operational and customer support tasks">
  • Manage the schedule and daily operations of the teller line">
  • Make decisions and resolve issues related to daily operations of the teller line">
  • Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures">
  • Support customers and employees in resolving or escalating concerns or complaints">
  • Collaborate and consult with branch employees, colleagues, and mid-level managers">
  • Interact directly with customers">
  • Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives">
  • Manage allocation of people and financial resources for branch operations">
  • Mentor and guide talent development of direct reports and assist in hiring talent">
">

 Qualifications:

">

 To be successful in this role, you will need 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. You will also need leadership skills including the ability to build, develop, and motivate a diverse work team, as well as the ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues.

">

 Benefits:

">

 At Wells Fargo, we offer a competitive salary and benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for career growth and professional development. We also offer a range of perks and discounts, such as free or reduced-cost financial services, employee assistance programs, and more.

">

 Salary Range:

">

 The estimated annual salary for this role is $70,000-$90,000 based on national averages for similar positions. This estimate may vary depending on location, experience, and other factors.

">

 Location:

">

 This position is located in Jasper, AL.

">

 About Us:

">

 Wells Fargo is committed to diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

">

 Contact Information:

">

 Please do not contact us via email or phone. Instead, apply online through our website.



  • Jasper, Alabama, United States WELLS FARGO BANK Full time

    About Wells FargoWells Fargo is a leading financial services company that offers a wide range of products and services to its customers. We believe in diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates.Job OverviewWe are seeking a Senior Operations Manager - Branch Banking to join our team. As a key...

  • Operations Manager

    4 days ago


    Jasper, Alabama, United States Planet Fitness - Midwest Management Group Full time

    Job OverviewThe Operations Manager at Planet Fitness - Midwest Management Group is responsible for ensuring the day-to-day operations of our clubs run smoothly. This role involves managing staff, maintaining a high level of customer service, and overseeing club cleanliness and maintenance.About the RoleWe are seeking an experienced leader to fill this...


  • Jasper, Alabama, United States Harbor Freight Tools Full time

    A dynamic and experienced leader is required to join our team as a Senior Retail Operations Manager. In this exciting role, you will oversee the day-to-day operations of our retail stores, ensuring that customers receive exceptional service and products meet their needs. With a passion for leadership and a focus on customer satisfaction, you will motivate...


  • Jasper, Alabama, United States Harbor Freight Tools Full time

    **Overview of Harbor Freight Tools Retail Environment**Career Summary:As a dynamic and ambitious Retail Stocking Supervisor at Harbor Freight Tools, you will be responsible for leading a high-performing retail team. The ideal candidate will have recent leadership experience and a genuine passion for retail. This full-time role offers a competitive hourly...


  • Jasper, Alabama, United States Central States Services LLC. Full time

    About Central States Services LLCCentral States Services LLC is a leading producer of metal roofing and siding, with a strong commitment to customer satisfaction and employee ownership. Since 1988, we've grown to over 13 locations nationwide, making us one of the nation's largest manufacturers of metal building components and packages.Job SummaryWe're...


  • Jasper, Alabama, United States Captain D's Full time

    Overview">Captain D's is committed to developing and empowering its employees, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. We are looking for a skilled Restaurant Operations Manager to join our team.


  • Jasper, Alabama, United States CenterWell Home Health Full time

    About the RoleWe are seeking a skilled and experienced RN Clinical Manager, Home Health Care Coordinator to join our team at CenterWell Home Health.Job Summary:The Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel. They develop, plan, implement, analyze, and organize clinical operations for a specific...


  • Jasper, Alabama, United States Community Choice Financial Family of Brands Full time

    About the RoleCommunity Choice Financial Family of Brands is seeking an experienced Store Manager to lead our team and drive growth in our store operations. As a Store Manager, you will be responsible for coaching, training, and guiding your team to excel in their roles and uphold our high-quality standards.We are committed to providing an inclusive...


  • Jasper, Alabama, United States Guitar Center Full time

    Company OverviewGuitar Center is a renowned music retailer that fosters creativity and passion for music among its staff. As a leader in the industry, we strive to provide an exceptional customer experience while delivering high-quality services.Estimated Salary: $45,000 - $60,000 per annumAbout the RoleWe are seeking a skilled Guitar Craft Specialist to...


  • Jasper, Alabama, United States Tenet Healthcare Corporation Full time

    OverviewWalker Baptist Medical Center, a 267-bed facility in Jasper, specializes in cardiology, orthopedics, psychiatric care, urology, and detox therapy.We are seeking an experienced Lead Psychiatric Nurse Practitioner to oversee the nursing staff and operations on our adult unit. This role requires strong leadership skills, excellent communication...


  • Jasper, Alabama, United States US Tech Solutions Full time

    Estimated salary: $45,000 - $60,000 per yearAbout US Tech SolutionsUS Tech Solutions is a global staffing firm that provides top talent on-demand and total workforce solutions. Our goal is to deliver exceptional results for our clients by connecting them with the best professionals in the industry.Job OverviewThis role involves providing high-level...


  • Jasper, Alabama, United States Guitar Center Full time

    As a key member of our Guitar Center team, you will play a crucial role in providing exceptional maintenance and repair services to our customers.Key ResponsibilitiesPerform routine maintenance and repairs on customer-owned instrumentsAssist with inventory management and upkeep of store equipmentDevelop strong knowledge of product offerings and store...


  • Jasper, Alabama, United States US Tech Solutions Full time

    Key Responsibilities: Manage calendars, arrange travel, track time, process expenses and invoices, procure supplies, coordinate event logistics and catering, and perform other administrative tasks. Maintain confidentiality, integrity, and a high level of professionalism. Work independently with minimal supervision.Required Skills: Proficient in Microsoft...


  • Jasper, Alabama, United States Aldi Inc. Full time

    About the JobAt Aldi Inc., we're seeking a motivated and detail-oriented individual to join our team as a Retail Sales Associate. This part-time opportunity offers a chance to work in a fast-paced retail environment, providing excellent customer service and supporting store operations.Job ResponsibilitiesProcess customer transactions efficiently and...


  • Jasper, Alabama, United States US Acute Care Solutions Full time

    Job OverviewWe are seeking a highly skilled Emergency Healthcare Lead to join our team at US Acute Care Solutions. As a key member of our leadership team, you will play a crucial role in delivering exceptional patient care and driving business growth.Estimated Salary Range$85,000 - $110,000 per year, depending on experience and...


  • Jasper, Alabama, United States BW Physician Practice Full time

    OverviewBW Physician Practice is seeking a skilled Family Medicine Nurse Practitioner to join our team in Birmingham.Salary Range$120,000 - $150,000 per year, depending on experience.About the RoleWe are looking for a dedicated and compassionate Nurse Practitioner to provide high-quality patient care in our family medicine setting. The successful candidate...


  • Jasper, Alabama, United States Alabama Community College System Full time

    At Bevill State Community College, we are seeking a highly skilled Administrative Assistant to join our team. This is an excellent opportunity for a detail-oriented and organized individual to provide top-notch administrative support to our department.About UsWe are part of the Alabama Community College System, which is dedicated to providing high-quality...


  • Jasper, Alabama, United States TherapySouth Full time

    TherapySouth, a therapist-owned practice, is dedicated to providing high-quality physical therapy services in a friendly atmosphere. We prioritize patient-centered care and believe in core values such as perseverance, faith, family, compassion, integrity, service, giving, and fitness.PerseveranceFaithFamilyCompassionIntegrityServiceGivingFitnessAbout the...


  • Jasper, Alabama, United States KFC Full time

    KFC Restaurant Associate / Crew Member Job DescriptionAbout the Role: KFC is seeking a skilled and customer-focused individual to join our team as a Restaurant Associate / Crew Member. This dynamic role requires a strong ability to work efficiently in a fast-paced environment, ensuring excellent service delivery and guest satisfaction.Key Responsibilities:...

  • Dietary Cook

    1 week ago


    Jasper, Alabama, United States Ridgeview and Ridgewood Health Services Full time

    Job Title: Dietary Cook - Nutrition Services AideAbout Us: Ridgeview & Ridgewood Health Services is a leading provider of skilled nursing care, offering a safe and supportive environment for residents to improve their health and well-being.Job Summary: We are seeking a dedicated Dietary Cook - Nutrition Services Aide to join our team. As a key member of our...