Retail Operations Manager

1 week ago


Jasper, Alabama, United States Harbor Freight Tools Full time

**Overview of Harbor Freight Tools Retail Environment**

Career Summary:

As a dynamic and ambitious Retail Stocking Supervisor at Harbor Freight Tools, you will be responsible for leading a high-performing retail team. The ideal candidate will have recent leadership experience and a genuine passion for retail. This full-time role offers a competitive hourly rate, monthly bonus, and comprehensive benefits package.

Key Responsibilities:

  • Customer Service:** Maintain exceptional customer service standards by ensuring a positive shopping experience.
  • Store Maintenance:** Ensure the store is safe, clean, and organized, adhering to operational standards.
  • Training and Development:** Cross-train in all areas of store operations, including stocking and sales associate duties, to enhance team performance.
  • Leadership and Coaching:** Lead, coach, and develop others to achieve individual and team goals.
  • Leader on Duty:** Serve as Leader on Duty as scheduled, making key decisions to drive business success.

Requirements and Qualifications:

  • Age and Experience: Must be at least 18 years old with 1 year of experience in a retail leadership role.
  • Communication Skills: Ability to communicate clearly with customers and associates in person, via email, and over the phone.
  • Physical Demands: Capable of intermittently lifting, pushing, and/or pulling up to 50 pounds, and standing/moving for extended periods.

Benefits and Perks:

  • Respectful Scheduling:** Work during operating hours of 6am-10pm, ensuring a healthy work-life balance.
  • Paid Time Off: Enjoy up to 152 hours of paid time off per year.
  • Bonus Opportunity:** Earn a monthly bonus for outstanding performance.
  • Associate Discounts:** Receive discounts on company products and services.
  • Company Matched 401(K): Contribute to your retirement savings with company matching funds.
  • Medical/Dental/Vision Insurance: Access comprehensive medical, dental, and vision insurance plans.
  • Additional Benefits: Take advantage of other perks, including HAS, discounted gym membership, EAP, and more.
  • Holiday Observance:** Enjoy closed holidays, including Thanksgiving, Christmas, and Easter.

Estimated Annual Salary: $55,000 - $65,000



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