Retail Operations Manager
1 week ago
**Overview of Harbor Freight Tools Retail Environment**
Career Summary:
As a dynamic and ambitious Retail Stocking Supervisor at Harbor Freight Tools, you will be responsible for leading a high-performing retail team. The ideal candidate will have recent leadership experience and a genuine passion for retail. This full-time role offers a competitive hourly rate, monthly bonus, and comprehensive benefits package.
Key Responsibilities:
- Customer Service:** Maintain exceptional customer service standards by ensuring a positive shopping experience.
- Store Maintenance:** Ensure the store is safe, clean, and organized, adhering to operational standards.
- Training and Development:** Cross-train in all areas of store operations, including stocking and sales associate duties, to enhance team performance.
- Leadership and Coaching:** Lead, coach, and develop others to achieve individual and team goals.
- Leader on Duty:** Serve as Leader on Duty as scheduled, making key decisions to drive business success.
Requirements and Qualifications:
- Age and Experience: Must be at least 18 years old with 1 year of experience in a retail leadership role.
- Communication Skills: Ability to communicate clearly with customers and associates in person, via email, and over the phone.
- Physical Demands: Capable of intermittently lifting, pushing, and/or pulling up to 50 pounds, and standing/moving for extended periods.
Benefits and Perks:
- Respectful Scheduling:** Work during operating hours of 6am-10pm, ensuring a healthy work-life balance.
- Paid Time Off: Enjoy up to 152 hours of paid time off per year.
- Bonus Opportunity:** Earn a monthly bonus for outstanding performance.
- Associate Discounts:** Receive discounts on company products and services.
- Company Matched 401(K): Contribute to your retirement savings with company matching funds.
- Medical/Dental/Vision Insurance: Access comprehensive medical, dental, and vision insurance plans.
- Additional Benefits: Take advantage of other perks, including HAS, discounted gym membership, EAP, and more.
- Holiday Observance:** Enjoy closed holidays, including Thanksgiving, Christmas, and Easter.
Estimated Annual Salary: $55,000 - $65,000
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