Application Analyst II

2 days ago

Greenville, South Carolina, United States Vidant Health Full time
Job Title: Application Analyst II

This is a challenging role that requires the implementation, enhancement, and support of software applications following industry standards and best practices.

Key Responsibilities:
  • Define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support of applications that meet project or service request specifications.
  • Take initiative to meet with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
  • Evaluate, test, and implement defect patches, system upgrades, and releases according to the Information Services support model and change control procedures.
  • Evaluate and recommend business process and technology-driven enhancement opportunities based on application system upgrades, releases, and patches.
  • Ability to effectively analyze and resolve simple to moderate issues.
  • Provide well-written and effective professional and technical documentation.
  • Independently manage individual work effort, including developing, executing, and monitoring of a work plan, and assisting work efforts of others.
  • Stay informed on current market trends and emerging technology developments that impact applications.
  • Determine solutions with minimal assistance and make effective decisions within the scope of authority.
  • Adhere to change management standards and established Service Level Agreements (SLA) for incidents and requests.
  • Demonstrate effective verbal and written communication.
  • Promote cooperation and commitment within the team by assisting and working collaboratively with others.
  • Hold self personally accountable to meet or exceed team expectations.
  • This position is required to rotate on-call responsibilities.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or a related field, or relevant work experience.
  • 2+ years of progressive experience in IT dealing with vendor application implementations and support, or an equivalent combination of education, training, and experience.
  • Experience in testing software applications.
  • Ability to effectively support applications.
  • Works independently with quantifiable and qualitative results.
  • Ability to conduct analysis, document findings, draft plans, execute, monitor, and follow up.
  • Independently motivated to seek knowledge through self-education, mentoring, etc., in areas pertaining to the current position.
  • Recognized as a source of knowledge on primary applications, both functional and technical operations.
Preferred Requirements:
  • Experience in system analysis with special emphasis on system methodologies, project management, and business process reengineering related to information systems.
  • Experience in a healthcare setting.

Vidant Health is an equal opportunity employer and values diversity and inclusion. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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