Application Systems Analyst III

2 weeks ago

Greenville, South Carolina, United States Vidant Health Full time
Job Description

Vidant Health is seeking a highly skilled Application Analyst III to join our team. As a key member of our IT department, you will be responsible for implementing, enhancing, and supporting software applications following industry standards and best practices.

Key Responsibilities:
  • Define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support of applications that meet project or service request specifications.
  • Take initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
  • Coordinate and perform cross-functional team evaluation, testing, and implementation of defect patches, system upgrades, and releases according to the Information Services support model and change control procedures.
  • Proactively evaluate and recommend business process and technology-driven enhancement opportunities based on application system upgrades, releases, and patches.
  • Ability to effectively analyze and resolve complex issues.
  • Provide well-written and effective professional and technical documentation.
  • Demonstrate ability to manage small to medium scope projects following standards and procedures set by PMO methodology.
  • Stays informed on current market trends and emerging technology developments that impact the department.
  • Use subject matter expertise to propose multiple alternatives and recommend optimal solutions.
  • Makes effective decisions for self and team within scope of authority.
  • Adherence to Service Level Agreement (SLA).
  • Recommends and coordinates activities with internal and external resources as needed to improve performance.
  • Demonstrate effective verbal and written communication in a professional style, both inside and outside of department, with customers in mind.
  • Promotes cooperation and commitment within the team by working collaboratively with others and facilitating cross-team involvement.
  • Communicates strengths, shares expertise, and draws upon other members' skills to improve team and department performance.
  • Holds self personally accountable to meet or exceed team expectations and reinforces behavior in others.
  • This position is required to rotate on-call responsibilities.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or Healthcare-related field or relevant work experience required.
  • 5+ years of experience as analyst implementing vendor-packaged software applications required.
  • Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, project management, and business process reengineering related to information systems required.
  • Ability to effectively support multiple complex applications and facilitate cohesive integration of software applications among IS Teams and with business and clinical operations.
  • Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results.
  • Proven ability to conduct analysis, document findings, draft plans, execute, monitor, and follow up.
  • Advanced knowledge and experience with coordinating testing strategies to ensure accuracy, functionality, and reliability of the system across modules.
  • Effectively leading projects including both IS and system business partners according to Information Services project methodology, within budget, and on time.
  • Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
  • Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor, and the business partner.
  • Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others.
  • Obtains and maintains current primary and secondary system certifications from the vendor and continued education/learning to understand the functionality of application(s) supported as applicable to the job role.
Preferred Requirements:
  • Experience in healthcare setting preferred.
Equal Employment Opportunity:

Vidant Health is an equal opportunity employer and prohibits retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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