Desktop Support Specialist

4 weeks ago


Horsham, Pennsylvania, United States Avo Photonics Full time
Job Title: Desktop Support Technician

Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. We are seeking a diligent and dedicated Desktop Support Technician to help maintain a secure computing environment.

Key Responsibilities:
  • Perform on-site analysis, diagnosis, and resolution of desktop support issues
  • Responsible for 300+ Windows Professional endpoints
  • Deploy and maintain all endpoint hardware and software
  • Ensure all endpoints are current with Windows Updates and Security Applications
  • Manage inventory asset system
  • Manage printers, docking stations, & conference room connectivity
  • Ensure timely onboarding of new users with phones, desks, computers, & monitors
Requirements:
  • Three years of Desktop/End-user Support experience
  • Strong Windows 10/11 troubleshooting skills in an Active Directory environment
  • A general understanding of Windows Networking & File Shares
  • Able to work nights and/or weekends when required
  • Ability to work onsite full time
  • Able to lift 50 pounds

Avo Photonics offers competitive salaries and a comprehensive benefits package. We are committed to providing a positive and supportive work environment for our employees. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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