Accounts Receivable Specialist
3 days ago
Northstar Memorial Group, LLC is seeking a highly skilled and compassionate Accounts Receivable Collections Specialist to join our team at our Home Office in Houston, TX. As a key member of our financial services team, you will play a critical role in ensuring the timely and efficient collection of accounts receivable, while providing exceptional customer service to our clients.
Key Responsibilities- Customer Service and Collections: Utilize strong customer service skills to resolve client inquiries and complaints in a professional and empathetic manner, aligning with our company's commitment to excellence and compassionate service.
- Financial Analysis and Reporting: Maintain accurate and up-to-date records of client interactions, including inquiries, complaints, and actions taken, to ensure seamless communication and collaboration with our on-site teams.
- Collaboration and Communication: Work closely with various locations to address billing and collections discrepancies, ensuring timely resolution and minimizing financial losses.
- Performance Metrics and Goals: Meet daily call quotas and maintain a high level of productivity, while adhering to company guidelines and quality assurance standards.
- Experience: Minimum 1 year of experience in first-party collections, with a strong background in customer service and financial analysis.
- Skills: Proficiency in Excel, Word, and Microsoft Teams, with the ability to engage with callers without a script and maintain accurate records.
- Education: Background in accounts receivable, bookkeeping, or accounting administrative assistance is welcomed.
As a valued member of our team, you will receive a competitive base pay starting at $17 per hour, along with the opportunity to earn an additional commission of up to $34,000 annually. We offer a dynamic and supportive work environment, with opportunities for growth and professional development.
We are an equal-opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
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