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Billing Operations Specialist

2 months ago


Los Angeles, California, United States DirectedLink Full time
Job Overview

Company: DirectedLink

Location: Various US Offices

Compensation: $70-85K + Overtime + Bonus (Total potential up to $100K) + 401K Match

Position Summary

The Billing Operations Specialist will play a crucial role in supporting the Central Billing and Accounting departments. This position requires a commitment to delivering exceptional customer service to attorneys and clients by becoming an expert in all billing-related matters.

The specialist will act as a bridge between assigned attorneys and the Billing Department, necessitating flexibility and a strong dedication to quality to foster excellent working relationships with partners and support staff.

Key Responsibilities
  • Manage a high volume of billing tasks while collaborating with team members to ensure accuracy and timeliness.
  • Develop a comprehensive understanding of billing matters to identify and resolve complex discrepancies.
Qualifications
  • Minimum of 3 years of billing experience, preferably in a legal or law firm setting.
  • Proficiency in CMS Aderant or Elite billing software is required; familiarity with all CMS Aderant applications is preferred.
  • Strong technology skills, particularly in Microsoft Office Suite, with an emphasis on Excel.
  • A college degree in Business, Accounting, Finance, or a related field is strongly preferred but not mandatory.
Skills and Attributes
  • Proactive approach to completing tasks accurately and efficiently.
  • Ability to contribute innovative ideas for process improvements.
  • Exceptional written communication skills and a professional demeanor on the phone.
  • Comfortable interacting with all organizational levels, including senior executives and attorneys.
  • Strong attention to detail and capability to work under pressure to meet individual and team objectives.
  • Ability to manage multiple tasks with strict deadlines and delegate effectively.
  • Ownership mentality and flexibility to work overtime and weekends as needed.

All personal information will be kept confidential in accordance with EEO guidelines.