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Hotel Operations Manager
2 months ago
Leadership Opportunity
We are seeking a seasoned professional to lead our Rooms department as a Director of Rooms. This key role will oversee the front office, reservations, PBX, adventure center, security, housekeeping, and spa teams to ensure they operate efficiently and effectively. Key Responsibilities: * Oversee Rooms operations to drive guest satisfaction and revenue growth * Lead the Service Culture initiative to deliver exceptional guest experiences * Collaborate with the Leadership team to develop and implement revenue optimization strategies * Manage the annual budget, labor costs, and spending accounts to ensure financial performance * Develop and mentor a leadership team to drive success Requirements: * Three years of experience in the Rooms department, with two years as a Department Head * Strong service orientation and ability to interact well with others * Excellent communication and conflict resolution skills Join our team and take on this exciting leadership opportunity to drive success in our Rooms department.