Senior Operations Manager

1 month ago


Jackson, Mississippi, United States Double Star Hospitality Jackson Llc Full time
Job Overview

As a key member of the Double Star Hospitality Jackson Llc team, the Assistant General Manager plays a vital role in ensuring the smooth operation of our establishment. This role requires a unique blend of administrative, operational, and interpersonal skills.

Key Responsibilities
  • Administrative Support: Provide exceptional administrative support to the management team, including handling correspondence, paperwork, and phone calls.
  • Operational Support: Assist in the day-to-day operations of the hotel, including assigning tasks, monitoring staff, and organizing events.
  • Training and Hiring: Develop and implement training programs for new employees and participate in the hiring process to ensure the best candidates are selected.
  • Guest Assistance: Provide exceptional guest service, responding to guest inquiries and resolving any issues that may arise.
  • Communication: Foster strong relationships with guests and employees, managing customer complaints and staff disputes in a fair and professional manner.
  • Inventory Management: Oversee inventory levels, ensuring that stock is maintained at optimal levels and orders are placed with suppliers as needed.
  • Budgeting: Collaborate with the management team to develop strategies to increase sales and minimize costs.


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