Healthcare Referral Coordinator

1 day ago


Schiller Park, Illinois, United States Elevance Health Full time
Job Title: Referral Services Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Referral Services Assistant to join our team at Elevance Health. As a Referral Services Assistant, you will play a critical role in facilitating the administrative components of clinical referrals for case management or disease management services.

Key Responsibilities:

  • Initiate and manage clinical referrals for participants registered in a disease management or health program.
  • Act as a liaison between hospital, health plans, physicians, patients, vendors, and other referral sources.
  • Review referrals for completeness and follow up for additional information.
  • Assign referrals to staff and verify insurance coverage.
  • Maintain a database of insurance companies for verification of coverage, accepted plans, and requirements for patient eligibility.
  • Contact physician offices to obtain demographic information or related data.
  • Enter referrals and document communications in the system.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of 1 year of experience in a healthcare environment.
  • Typing skills and call center experience preferred.

What We Offer:

Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution. We are committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Work Environment:

This is a remote role, and the ideal candidate will live within 50 miles of an Elevance Health PulsePoint location in Illinois, Tennessee, Indiana, or California. The work schedule is an 8-hour shift based on the needs of the business, with hours of operation from Monday to Friday, 8 am to 8 pm, and Saturday and Sunday, 8 am to 12 pm CST.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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