Luxury Hotel Ambassador
7 days ago
Role Summary
The Luxury Hotel Ambassador plays a vital role in maintaining the hotel's cleanliness and creating memorable guest experiences. This position emphasizes empowerment to enhance guest satisfaction through attention to detail and adherence to quality standards.
This individual will be responsible for ensuring that the hotel spaces are well-kept, contributing to the prestigious reputation of The Ritz-Carlton brand. They will work in a fast-paced environment, delivering exceptional service to guests and colleagues alike.
Key Responsibilities:
- Maintaining the appearance and cleanliness of the whole hotel
- Ensuring that guest rooms and public spaces meet the highest standards of cleanliness and maintenance
- Delivering exceptional guest service and responding to guest requests in a timely manner
- Stocking carts and replenishing amenities as needed
- Participating in ongoing training and development to enhance skills and knowledge
Requirements
To succeed in this role, you will need:
- A strong commitment to delivering exceptional guest service
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math skills and ability to handle cash and operate a point-of-sale system
- Physical stamina to stand for long periods and lift up to 50 pounds
About Marriott International, Inc.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We believe that our employees' unique perspectives and experiences make us a stronger company. Our goal is to create a workplace where everyone feels valued, respected, and supported.
Estimated Salary Range: $25,000 - $35,000 per year, depending on experience and qualifications.
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