Technical Leadership Role

5 days ago

Tampa, Florida, United States Genesis Aspire Partners Full time

Job Title: Technical Leadership Role - Tools and Application Support

About Genesis Aspire Partners: We are a dynamic organization that values innovation and excellence in all aspects of our operations. Our team is comprised of experienced professionals who strive to deliver exceptional results and drive growth through cutting-edge solutions.

Overview: The Lead Tools Support Engineer plays a pivotal role in ensuring the efficient functioning and maintenance of essential tools that support different teams and functions across the organization. This position involves overseeing and providing technical support for various tools and software systems, as well as developing strategies to optimize their performance and usability.

Key Responsibilities:

  • Lead a team of technical support specialists in providing assistance and guidance to users experiencing difficulties with tools and applications.
  • Develop and implement strategies to enhance the performance and usability of tools and systems.
  • Collaborate with cross-functional teams to identify, troubleshoot, and resolve tool-related issues.
  • Create and maintain documentation for tools, including user guides, troubleshooting procedures, and best practices.
  • Manage and prioritize incoming support requests, ensuring timely resolution and clear communication with users.
  • Conduct regular reviews of existing tools and systems to identify areas for improvement and enhancement.
  • Coordinate with vendors and internal stakeholders to evaluate, procure, and integrate new tools and technologies.
  • Implement tool upgrades, patches, and enhancements while minimizing disruption to operations.
  • Provide training and mentorship to team members, fostering a culture of continuous learning and development.
  • Participate in testing and validation of new tools and system functionalities before deployment.
  • Contribute to strategic planning and roadmap for the evolution of tools and systems within the organization.
  • Stay current with industry trends and best practices in tools and software support to drive innovation and efficiency.
  • Ensure compliance with security and data privacy requirements in the management of tools and systems.
  • Act as a point of escalation for complex technical issues and coordinate resolution with internal and external teams.
  • Proactively identify opportunities to automate and streamline tools support processes and workflows.

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in a technical support or systems administration role, with a focus on tools and applications.
  • Demonstrated leadership and team management experience, including coaching and performance management.
  • In-depth knowledge of scripting languages and automation tools for managing and supporting software systems.
  • Strong understanding of ITIL or other service management frameworks.
  • Ability to analyze complex technical issues and provide innovative solutions in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Experience in evaluating and implementing third-party tools and integrations to support business objectives.
  • Proficiency in system monitoring and performance optimization techniques.
  • Familiarity with Agile methodologies and project management concepts.
  • Certifications such as ITIL, CompTIA, or similar relevant credentials are a plus.
  • Strong commitment to continuous improvement and learning, with a focus on staying abreast of emerging technologies in the tools space.
  • Ability to prioritize and manage multiple concurrent initiatives while maintaining a high level of attention to detail.
  • Experience in a regulated industry, such as healthcare or finance, is advantageous.
  • Proven track record of driving process enhancements and operational efficiencies through innovative tools and technology solutions.

Salary Range: $120,000 - $180,000 per annum, depending on experience and qualifications.

Location: Remote work options available. Flexible working arrangements can be discussed during the interview process.

  • Ab Initio Technical Lead

    1 week ago

    Tampa, Florida, United States C4 Technical Services Full time

    C4 Technical Services is seeking an exceptional Ab Initio Technical Lead to spearhead the development of its IT solutions.The estimated salary for this position falls within the range of $130,000 to $190,000 annually.The ideal candidate will be an expert in Ab Initio, SQL, and Unix Scripting, with a proven track record of success in developing complex system...

  • Operations Leadership Role

    6 days ago

    Tampa, Florida, United States Bridgeprep Academy, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Campus Administrator to join our team at Bridgeprep Academy, Inc. This key leadership role is responsible for overseeing campus operations, ensuring the delivery of high-quality non-instructional services, and driving student recruitment and enrollment initiatives.

  • Leadership Role in Data Analysis

    1 week ago

    Tampa, Florida, United States KPMG Full time

    Overview of the JobWe are seeking a seasoned Data Analyst Manager to join our National Audit Technology organization at KPMG. This is an exceptional opportunity to leverage your technical expertise and leadership skills to drive business outcomes.The ideal candidate will have a strong background in data analysis, with expertise in tools and technologies such...

  • Perioperative Leadership Role

    5 days ago

    Tampa, Florida, United States NurseRecruiter, LLC Full time

    We are seeking an exceptional Perioperative Leadership Role candidate to join our client's team in Fort Pierce, FL. As a key member of the surgical services department, you will play a critical role in ensuring the delivery of high-quality patient care and promoting a positive work environment.About the Opportunity:This is a full-time position that offers a...

  • Technical Implementation Leadership Role

    4 weeks ago

    Tampa, Florida, United States Avalon Administrative Services, LLC dba Avalon Healthcare Solutions Full time

    Company OverviewAvalon Administrative Services, LLC dba Avalon Healthcare Solutions is a pioneering company in the lab insights sector. With its headquarters in Tampa, Florida, Avalon brings together Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers inform appropriate care,...

  • Electrical Services Manager

    4 weeks ago

    Tampa, Florida, United States Chris M Electric, LLC. Full time

    We are seeking an experienced Electrical Service Manager to lead our growing team.Job OverviewAs a critical member of our organization, you will oversee daily operations, manage service teams, and ensure exceptional customer satisfaction.ResponsibilitiesTeam Leadership & Management:Supervise electrical service technicians and manage their schedules...

  • Construction Leadership Role

    3 days ago

    Tampa, Florida, United States Bloom Partners Talent Solutions Full time

    Job OverviewWe are seeking an experienced Senior Project Manager to lead our vertical construction division in Central Florida. This role offers a unique opportunity for growth and leadership, with a strong focus on operational development and client relationship management.The successful candidate will oversee all phases of project management, from...

  • Service Leadership Role

    1 week ago

    Tampa, Florida, United States Forward March Inc. Full time

    Job OpportunityWe are seeking a highly skilled Service Manager to join our team at Forward March Inc.The estimated annual salary for this role is $**120,000**. About the JobThe primary responsibility of this position will be to manage and lead all service functions to ensure timely, accurate service and repair to the rental and delivery fleet. This includes...

  • Medical Assistant Leadership Role

    5 days ago

    Tampa, Florida, United States Orthopaedic Solutions Management Full time

    About the PositionWe are seeking a highly motivated and experienced Medical Assistant to fill a Clinical Assistant Supervisor role within our Orthopaedic department. This is an excellent opportunity to advance your career and take on new challenges. ResponsibilitiesStaff ManagementProvides leadership and guidance to all the Clinical Assistants ensuring they...

  • Leadership Role in Auto Repair

    1 week ago

    Tampa, Florida, United States Ice Cold AIr Discount Auto Repair Full time

    Are you a skilled Automotive Service Manager looking for a new challenge? Do you have experience in managing a team of service technicians and support staff, and a proven track record in sales and people management?We are seeking a highly motivated and results-driven individual to join our team at Ice Cold Air Discount Auto Repair as an Automotive Service...

  • Leadership Role in Moving Industry

    4 days ago

    Tampa, Florida, United States College Hunks Hauling Junk and Moving - Corp Office Full time

    Job SummaryThis leadership role offers a unique opportunity to make a significant impact on the success of our company. As the General Manager of our Corporate Store, you will be responsible for leading a high-performing team, driving business growth, and building a strong company culture.About the Ideal CandidateLeadership Experience: Proven track record of...

  • Leadership Role

    7 days ago

    Tampa, Florida, United States Sherloq Solutions Full time

    About the Job">This role involves guiding and directing the overall provisions of our Collections and Client Services departments. The ideal candidate will have a strong background in collections, excellent leadership skills, and the ability to communicate effectively with all levels of the organization.

  • Customer Service Leadership Role

    4 days ago

    Tampa, Florida, United States Leading Edge Administrators Full time

    Job SummaryThe Customer Service Supervisor position at Leading Edge Administrators is a pivotal role that requires leadership, training, and coaching to drive exceptional service delivery. As a key member of our team, you will be responsible for managing a group of Customer Service Representatives (CSRs) and providing direction for the day-to-day operations...

  • Glass Store Leadership Role

    1 week ago

    Tampa, Florida, United States Auto Glass Brands Inc Full time

    Leadership Role in Auto Glass IndustryAuto Glass Brands Inc is seeking a dynamic and experienced leader to join our team as an Auto Glass Store Manager in Tampa, FL. As the Store Manager, you will be responsible for leading a team of dedicated professionals, overseeing the day-to-day operations of our auto glass store, and ensuring excellent customer...

  • AmeriLife Sales Leadership Role

    2 weeks ago

    Tampa, Florida, United States AmeriLife Full time

    At AmeriLife, we are seeking an experienced Sales Leader to join our team as an AmeriLife Sales Leadership Role. This role will focus on contracting agents and agencies throughout the United States to broker and sell Carrier products and services. The ideal candidate will be a self-starter, motivated to reach or surpass sales goals, and passionate about...

  • Claims Director Leadership Role

    3 days ago

    Tampa, Florida, United States USAA Full time

    Job SummaryWe are seeking a highly experienced Claims Director to lead our auto and property claims operations teams at USAA. As a seasoned leader, you will be responsible for driving business results, managing change, and developing high-performing teams.Key Responsibilities:Develop and implement effective claims strategies to improve operational efficiency...

  • New Home Leadership Role

    5 days ago

    Tampa, Florida, United States New Home Star Full time

    New Home Sales Director Job DescriptionAre you a results-driven leader looking to take your career to the next level? New Home Star, America's largest privately owned new home seller, is seeking a talented New Home Sales Director to join its southwest Florida team. As a key member of our leadership team, you'll be responsible for driving sales performance,...

  • Electrical Engineering Leadership Role

    4 weeks ago

    Tampa, Florida, United States I.C. Thomasson Full time

    Job OverviewI.C. Thomasson is seeking a highly skilled Senior Electrical Engineer to lead our team in delivering complex building electrical systems projects.Estimated SalaryThe estimated annual salary for this position ranges from $120,000 to $180,000 based on industry standards and location.Key ResponsibilitiesThis role involves project management of...

  • Critical Care Specialist with Leadership Role

    2 weeks ago

    Tampa, Florida, United States Tampa General Hospital Full time

    As a seasoned healthcare professional, you're invited to apply for our esteemed Critical Care Specialist with Leadership Role at Tampa General Hospital. This critically important position calls for a registered nurse with a passion for delivering top-notch patient care and a proven history of successfully leading teams in fast-paced critical care...

  • Financial Leadership Role for SaaS Company

    4 weeks ago

    Tampa, Florida, United States Contingent Assets Full time

    Job SummaryContingent Assets is seeking an experienced controller to join our team. This role involves developing and executing financial strategies and direction for the company.This opportunity is ideal for a seasoned professional with SaaS experience, who can lead and grow our accounting team. You will oversee the month-end close process, prepare...