Service Leadership Role
20 hours ago
We are seeking a highly skilled Service Manager to join our team at Forward March Inc.
The estimated annual salary for this role is $**120,000**.
About the Job
The primary responsibility of this position will be to manage and lead all service functions to ensure timely, accurate service and repair to the rental and delivery fleet. This includes managing shop and field service mechanics, driving service initiatives, and guiding all activities of the shop team.
Key Responsibilities:
- Manage the shop and field service mechanics, ensuring maintenance, repair, and availability of equipment as needed.
- Develop strategic and tactical plans to achieve established goals effectively.
- Establish a partnership with Sales and Operations teams to coordinate realistic timelines to fulfill rental contract obligations.
- Lead continuous improvement efforts across all service performance metrics.
Requirements
This role requires strong leadership, organizational, and time management skills, with the ability to work independently. A minimum of 2 years' experience leading others is required, preferably in shop and service management within the construction equipment rental industry.
Preferred Skills:
- Strong communication skills, including active listening and assimilating information.
- Able to work safely and adapt to a fast-paced environment.
- Demonstrate a strategic mindset in developing short-term and long-term plans.
Benefits
At Forward March Inc., we offer competitive benefits, including a company truck, cell phone, and laptop. Our employees also enjoy discounts on various services and products. We prioritize creating a safe and respectful work environment for everyone.
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