IT Hardware Support Specialist

3 days ago


La Crosse, Wisconsin, United States Kwik Trip Full time
Job Title: IT Retail Services Hardware Support Technician

We are seeking a highly skilled and detail-oriented IT Retail Services Hardware Support Technician to join our team at Kwik Trip, Inc. This is a full-time position that requires a strong understanding of electronic equipment, computers, and computer peripherals.

Key Responsibilities:
  • Receive, unbox, and asset tag equipment
  • Inspect, troubleshoot, repair, and install new components, and provide preventative maintenance to electronic equipment support by IT Retail Systems
  • Prep, pull, configure, and receive in equipment for Field Service Technicians and stores
  • Conduct the imaging, configuring, and calibration of equipment to prepare for deployments, replenish backup equipment, and provide replacement equipment as needed
Requirements:
  • Knowledge and general understanding of electronic equipment, computers, and computer peripherals
  • Knowledge of mechanical principles and the desire to troubleshoot and repair issues
  • Knowledge of Microsoft Windows operating systems
  • Excellent verbal and written communication skills
  • Strong analytical skills
  • Excellent organization skills
  • Ability to diagnose and resolve hardware and software issues
  • Ability to multi-task and perform at a high level in a fast-paced environment
  • Ability to work well independently as well as on a team
  • Ability to meet project and department deadlines
Preferred Qualifications:
  • Knowledge of electronic principles, relevant higher education, or technical work experience
  • Knowledge of CCTV hardware and DVR systems
  • Knowledge of local area networks and principles

The ideal candidate will have a strong technical background and excellent communication skills. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.


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