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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Specialist to join our Technical Services team at City Brewing Company. As a key member of our team, you will be responsible for providing technical support and assistance to our employees, ensuring that our IT systems and infrastructure are running smoothly and efficiently.
Key Responsibilities- Technical Support: Provide technical support and assistance to employees, including troubleshooting and resolving hardware and software issues.
- Help Desk Services: Serve as the primary point of contact for technical issues, responding to requests via phone, email, or in-person.
- Hardware and Software Support: Install, configure, and maintain desktop hardware, printers, telephones, and other equipment.
- Network Support: Provide support for our network infrastructure, including servers, routers, and switches.
- Documentation and Inventory: Maintain accurate documentation and inventory of hardware and software assets.
- On-Call Rotation: Participate in on-call rotation to provide after-hours support as needed.
- Education: Associate's degree in Information Technology or related field.
- Experience: 1-3 years of experience in IT support or related field.
- Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving skills, ability to multitask and work independently.
City Brewing Company is a premier beverage co-packager with a strong commitment to safety, quality, and customer service. We offer a dynamic and supportive work environment, with opportunities for growth and development.
