Shift Leader Manager
5 days ago
Papa John's Restaurant is seeking a highly motivated and experienced Shift Leader Manager to join our team at PJ 5165 Black Horse Pike. As a Shift Leader Manager, you will be responsible for supervising shifts and work areas to ensure high-quality products and customer service are delivered to drive restaurant profitability.
Key Responsibilities- Shift Management
- Supervise and coordinate the activities of team members during shifts to ensure efficient service delivery.
- Monitor and maintain high standards of product quality, customer service, and restaurant cleanliness.
- Ensure compliance with company policies, procedures, and systems.
- Operations Excellence
- Manage inventory levels, maintain accurate records, and minimize losses.
- Execute cash management duties, including handling cash, operating the point-of-sale system, and maintaining accurate records.
- Contribute to profit goals by staying within company guidelines and target goals.
- Team Leadership
- Lead and motivate team members to achieve high standards of performance.
- Provide feedback, coaching, and training to team members to improve their skills and knowledge.
- Ensure adequate shift coverage and maintain a positive work environment.
- Education
- High School diploma or equivalent preferred.
- Certifications
- Serv-Safe/Local or State Food Service Certification preferred.
- Experience
- Previous restaurant shift lead experience preferred.
- Cash Management
- Planning and Organization
- Effective Communication
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