Shift Leader Manager

5 days ago


Egg Harbor Township, United States PJ 5165 Black Horse Pike Full time
Job Overview

Papa John's Restaurant is seeking a highly motivated and experienced Shift Leader Manager to join our team at PJ 5165 Black Horse Pike. As a Shift Leader Manager, you will be responsible for supervising shifts and work areas to ensure high-quality products and customer service are delivered to drive restaurant profitability.

Key Responsibilities
  • Shift Management
    • Supervise and coordinate the activities of team members during shifts to ensure efficient service delivery.
    • Monitor and maintain high standards of product quality, customer service, and restaurant cleanliness.
    • Ensure compliance with company policies, procedures, and systems.
  • Operations Excellence
    • Manage inventory levels, maintain accurate records, and minimize losses.
    • Execute cash management duties, including handling cash, operating the point-of-sale system, and maintaining accurate records.
    • Contribute to profit goals by staying within company guidelines and target goals.
  • Team Leadership
    • Lead and motivate team members to achieve high standards of performance.
    • Provide feedback, coaching, and training to team members to improve their skills and knowledge.
    • Ensure adequate shift coverage and maintain a positive work environment.
Requirements
  • Education
    • High School diploma or equivalent preferred.
  • Certifications
    • Serv-Safe/Local or State Food Service Certification preferred.
  • Experience
    • Previous restaurant shift lead experience preferred.
Skills
  • Cash Management
  • Planning and Organization
  • Effective Communication

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