Customer Service Representative

4 weeks ago


Florence, Kentucky, United States Tomgill Full time
Job Summary

We are seeking a highly skilled and organized Receptionist/Cashier to join our team at Tom Gill Chevrolet. As a key member of our front office, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a professional and welcoming environment.

Key Responsibilities
  • Greets customers and directs them to the appropriate department or individual.
  • Answers phone calls, takes messages, and transfers calls as needed.
  • Manages cash transactions, including cashiering Service and Parts customers.
  • Maintains a professional appearance and provides a positive first impression to all customers.
  • Stays up-to-date on dealership operations, including hours of operation, services offered, and promotions.
Requirements
  • High school diploma or equivalent required.
  • Previous receptionist experience preferred, but not required.
  • Basic problem-solving reasoning capabilities.
  • Ability to sit at a desk for long periods of time and use a computer.
  • Excellent communication and interpersonal skills.
Work Environment

The work environment for this employee is an indoor, fast-paced office-type environment.



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