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Private Dining and Events Sales Manager

1 month ago

Irving, Texas, United States Gordon Ramsay Fish & Chips Full time

About the Role:

We are seeking a highly skilled Private Dining and Events Sales Manager to join our team at Gordon Ramsay Fish & Chips. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our guests.

Key Responsibilities:

  • To provide elevated levels of service to clients and the team, ensuring a warm and welcoming atmosphere for all guests.
  • Maintain extensive knowledge of our food and beverage products, adhering to the Gordon Ramsay standard.
  • Embodies the company's values of Excellence, Integrity, Hard Work, and Family Values, promoting a positive work environment based on hospitality and service excellence.
  • To build genuine and authentic connections with every guest, delivering memorable experiences that exceed expectations.
  • Manage proactive and reactive sales, overseeing the entire sales process from initial inquiry to finalized event details.
  • Closely collaborate with the Operations team to provide exceptional culinary experiences and manage guest concerns effectively.
  • Lead BEO communication, sending confirmations and updates, and ensure clear BEOs are communicated to Operations and Culinary.

Requirements:

  • 3-5 years of experience in selling, booking, and executing events.
  • Fine dining restaurant experience preferred.
  • Possesses excellent interpersonal, organizational, and communication skills.
  • Service-oriented with excellent customer service and critical thinking skills.
  • Requires schedule flexibility, including nights, weekends, and holidays.
  • Must present a neat, professional, and polished appearance.
  • Strong computer skills, including familiarity with Microsoft Office and POS systems.
  • Able to prioritize tasks, solve problems, build long-lasting relationships, and create positive outcomes.
  • Willingness to travel 25% of the time.

Preferred Location: Chicago or Boston

Estimated Salary: $60,000 - $80,000 per year, depending on experience.