Dispensary Associate

7 days ago

Tampa, Florida, United States Trulieve Full time
Job Title: Dispensary Associate

Trulieve is seeking a Dispensary Associate to join our team. As a Dispensary Associate, you will be responsible for guiding customers on their journey into cannabis by educating them on the benefits and potential side effects of our products.

Key Responsibilities:
  • Provide exceptional customer service to customers, guests, and coworkers.
  • Provide empathy and compassion to patients.
  • Assist Managers and Shift Supervisors with returns in accordance with company policy.
  • Prepare and process patient orders in a timely and efficient manner.
  • Follow Trulieve Policies and Procedures.
  • Work directly with the leader on duty to enhance the customer experience.
  • Assist customers with any product or device issues.
  • Document customer issues and concerns on the customer's profile.
  • Maintain a clean and well-stocked workstation throughout the shift.
Requirements:
  • High-school diploma or equivalent and experience in the field or in a similar field.
  • Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
  • Prior experience, preferably in retail and/or customer service area is a plus.
  • Must have prior cash handling experience.
  • Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
  • Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
  • Must be able to work effectively without supervision and in a team environment.
Physical Requirements:

While performing the duties of this job, the employee is:

  • Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices:
  • Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)
  • Occasionally required to remain in a seated position.
Work Schedule:

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week and will be available 'after hours' based on business needs.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer - Trulieve Supports a Drug Free Workplace

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