Ophthalmic Technician/ Front Desk

1 month ago

Tampa, United States Florida Pediatric Associates Full time
Job DescriptionJob Description

Ophthalmic Technician/ Front Desk – Tampa, Florida

Tampa Bay Eye Associates, a Division of Florida Pediatric Associates is seeking an Ophthalmic Technician with experience in front Desk to join their Team. 

 

Top benefits package including: 

  • 100% Employer Paid Employee Medical
  • Dental
  • Vision
  • 100% Employer Paid STD & LTD
  • Supplemental Insurance Options
  • 7 Paid Holidays
  • 401k Plan
  • Amazing Work Environment

Education and Experience:

  • High school diploma or equivalent.
  • 1 year + experience as an  OT required.

Essential Skills and Abilities:

  • Strong communication and interpersonal skills.
  • Personable and empathetic with patient’s needs and concerns.
  • Well-organized and attentive to detail.
  • Able to work as a team member.
  • Demonstrated computer literacy

Responsibilities:

  • Interact with all patients using the level of respect and professionalism required by this practice.
  • Obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
  • Perform accurate and consistent documentation and measurement tasks to include: Visual Acuity, Manual Lensometry, Confrontational Visual Fields, Stereo testing, Evaluation of Motility, Pupillary Function Tests, Color Plates, Applanation Tonometry, Humphrey Visual Field Testing, OCT, Fundus Photos, Pentacam, I-Care, BAT, PAM, Shirmers, Pachymetry, Low Contrast Sloan Test for MS study patients, assess angles before dilation and check for patent PI’s when necessary.
  • Assist patients with contact lens fitting, I & R, ordering and maintaining contact lens inventory.
  • Troubleshoot instruments as necessary. Replace bulbs. Check connections. Report continued difficulty to Lead Ophthalmic Technician. Maintain stock levels and cleanliness of exam lanes.
  • Assist physicians in all clinical areas including minor surgical procedures including cleaning prior and performs all tests as ordered by physician. Be aware of the red light button and respond in a timely manner.
  • Scribe when rooms are full and there is down time in between patients.
  • Maintain a smooth flow of patients to the physician, altering the test sequence as required.
  • Escort patients from the clinical area to the checkout station or optical dispensary, when necessary.
  • Seek advice from more senior staff as necessary, never performing beyond capabilities.
  • Maintain the Tech-Inbox- this duty will be given to a specific technician or multiple technicians.
  • Obtain phone messages - messages must be returned within 24-48 hours if not emergent-this duty will be given to a specific technician or multiple technicians.
  • Refill medications with Doctor approval.
  • Print out glasses and contact lens prescriptions when needed.
  • Maintain proper EHR documentation following all office protocol and policies.
  • Ordering supplies - this duty will be given to a specific technician.
  • Other duties as assigned.

General:

  • Serve as brand representative for FPA by embracing the Company culture and  mission statement, core values and standards of conduct.
  • Strictly adhere to all Standards.
  • Compliance Standards.
  • Privacy and Security Standards.
  • Workplace Standards.
  • Workforce Standards.
  • Strictly adhere to Department policies and procedures.
  • Participate in quality assurance and quality improvement process.
  • Participate in corporate compliance program.
  • Promptly report suspected acts of non-compliance with Company Standards and Policies.
  • Participate in job-related continuing education programs.
  • Perform other duties as assigned by your supervisor or designee.

EEOC Disclaimer:
Florida Pediatric Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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