Customer Service Team Lead Opportunity
3 weeks ago
We are seeking an experienced Customer Service Team Lead to join our dynamic team at Raisin. This role will be responsible for leading a high-performing customer service team, ensuring exceptional customer experiences and delivering world-class service.
Key Responsibilities:- Lead and develop a team of customer service representatives, providing coaching, training, and feedback to improve individual and team performance.
- Foster a positive work environment, promoting teamwork and employee engagement.
- Establish clear performance expectations and conduct regular performance reviews.
- Ensure customer requests are answered promptly and meet service level expectations.
The successful candidate will have a proven track record in delivering exceptional customer experiences, resolving complex customer issues, and maintaining high levels of customer satisfaction.
Operational Efficiency:This role requires strong analytical and data management skills to identify areas for improvement and implement sustainable solutions to enhance operational efficiency.
Requirements:- 5+ years experience in a Team Leader role, preferably in a financial services or contact center environment.
- Proven ability to build, motivate, and lead a customer service team.
- Excellent verbal and written communication skills, with the ability to interact with customers while staying calm under pressure.
- Bachelor's Degree, or equivalent experience.
- Flexible working hours and 28 vacation days.
- Employee Development Budget of $2,200 and 4 full training days per year.
- Access to Babbel for continuous learning.
- Company 401k contribution of 5%.
- Healthcare coverage contribution, including medical, dental, and vision.
- Commuter benefits and flexible working from home policy.
-
Customer Service Team Lead
3 weeks ago
Salt Lake, Utah, United States Education at Work Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Education at Work. As a key member of our call center operations, you will be responsible for managing a dynamic team of customer service representatives, ensuring exceptional customer experiences, and driving performance improvement. This is an exciting opportunity to...
-
Customer Service Team Lead
3 weeks ago
Salt Lake, Utah, United States Education at Work Full timeRole OverviewWe are seeking an experienced Customer Service Team Lead to join our dynamic team at Education at Work. As a key member of our organization, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences.
-
Customer Service Team Lead
2 days ago
Salt Lake, Utah, United States Renewal By Andersen Full timeJob OverviewRenewal by Andersen has an immediate opening for a Call Center Supervisor in our Salt Lake City, UT office. The successful candidate will lead and support the Call Center team to drive leads and customer service.This is a full-time, benefited position with a salary of $20-22/hour and potential for a $500 monthly bonus. Schedule includes shifts...
-
Financial Services Team Lead
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeWells Fargo is a leading financial institution that values exceptional customer service. As a Customer Service Associate Manager, you will be responsible for supervising Registered and Unregistered Client Associates, providing support to Financial Advisors within our WFA footprint, and identifying opportunities for improvement in customer service.Key...
-
Food Service Team Lead
2 weeks ago
Salt Lake, Utah, United States Cubby's LLC Full timeJob Description: We are looking for a dynamic Food Service Team Lead to join our front of house team at Cub Club. As a team lead, you will play a crucial role in ensuring seamless service delivery and exceeding customer expectations.Key Responsibilities:Lead and motivate front of house staffAssist in managing restaurant operations during peak...
-
Customer Service Team Manager
4 weeks ago
Salt Lake, Utah, United States Raisin Full timeJob SummaryWe are seeking a seasoned Cash and Deposit Operations Leader to join our team at Raisin. This is a full-time position based in the US, offering a competitive salary of $85,000 - $110,000 per year.About the RoleIn this critical leadership position, you will be responsible for managing a world-class Customer Service team that delivers exceptional...
-
Airport Customer Service Team Lead
2 days ago
Salt Lake, Utah, United States Unifi Full timeJob OverviewThis is a full-time Airport Customer Service Supervisor position at Unifi, offering competitive pay and exclusive travel benefits for yourself and your family. The salary range for this role is $17.00 per hour. The successful candidate will be responsible for loading and unloading aircraft, safeguarding customers' baggage, and performing other...
-
Salt Lake, Utah, United States Murdock Auto Team Full timeJob DescriptionMurdock Auto Team is looking for a motivated and customer-focused individual to join our Parts and Service Department as a Service Receptionist.We offer a competitive salary ranging from $15 to $20 per hour, based on experience and qualifications.Key Responsibilities:To represent the Murdock Auto Team brand in a professional manner, ensuring...
-
Customer Service Specialist
2 weeks ago
Salt Lake, Utah, United States S3 Shared Service Solutions, LLC Full timeS3 Shared Service Solutions, LLC is a leading credit union service organization (CUSO) that provides collaborative business solutions to its partner credit unions. We are currently seeking a highly motivated Customer Service Specialist to join our team and help us deliver exceptional customer service to our members.About the RoleThis exciting opportunity...
-
Team Lead
2 weeks ago
Salt Lake, Utah, United States Brady Full timeWe are seeking a highly motivated and experienced Team Lead - Technical Support Services to lead our technical support team. The ideal candidate will have a strong background in technical support, leadership experience, and a commitment to delivering exceptional customer service. Your responsibilities will include overseeing the daily operations of the team,...
-
Financial Services Team Lead
2 weeks ago
Salt Lake, Utah, United States Wells Fargo Full timeSalary Range: $85,000 - $110,000 per yearJob Responsibilities: The Customer Service Associate Manager will be responsible for supervising Registered and Unregistered Client Associates, providing guidance and support to Financial Advisors, and identifying opportunities for customer service improvement. The ideal candidate will have excellent leadership and...
-
Customer Service Lead
9 hours ago
Salt Lake, Utah, United States Paradies Lagardère Full timeJob SummaryThis is an exciting opportunity for a seasoned retail professional to join our team as a Zone Manager. You will be responsible for leading a team of associates, managing store operations, and driving sales growth in one or more airport retail shops.
-
Customer Service Lead
2 weeks ago
Salt Lake, Utah, United States Fairfield Inn by Marriott Downtown SLC Full timeKey ResponsibilitiesLead operations at the front desk and ensure guests have an exceptional stayManage the budget and oversee the ordering of office supplies as neededHire, train, and supervise front office staff members to deliver exceptional guest serviceGather financial information and generate occupancy reports for the general managerEngage with hotel...
-
Customer Service Team Member
7 hours ago
Salt Lake, Utah, United States Bedrosians Full timeAt Bedrosians, we are seeking a skilled Customer Service Team Member to join our team. This role is responsible for providing exceptional support to our customers, ensuring their needs are met with promptness and professionalism.">We are looking for a highly organized individual who can multitask and prioritize work effectively in a fast-paced...
-
Customer Service Team Member
4 weeks ago
Salt Lake, Utah, United States ID Logistics Full timeCustomer Service Representative RoleThis position involves handling customer-facing activities, including responding to inquiries, processing orders and resolving complaints in a timely, professional manner.We are seeking an individual with strong communication skills to manage shipping and receiving, process billing and invoicing, and maintain effective...
-
Customer Service and Project Support
2 days ago
Salt Lake, Utah, United States Modern Display Service Inc Full timeAre you a creative and detail-oriented individual looking for a new challenge? We are seeking a Customer Service and Project Support professional to join our team at Modern Expo & Events. This entry-level position offers a competitive salary of $48,000 - $58,000 per year and opportunities for growth in the event industry.About UsAt Modern Expo & Events, we...
-
Customer Service and Sales Team Leader
4 weeks ago
Salt Lake, Utah, United States UNTUCKit Full timeJob Title: Customer Service and Sales Team LeaderWe are looking for a highly motivated and customer-focused Part Time Keyholder to join our team at UNTUCKit in Murray, UT.Estimated Annual Salary: $40,000-$50,000 per year based on 25 hours/weekAbout the Role:The successful candidate will have excellent communication skills and the ability to provide...
-
Field Service Team Lead
2 days ago
Salt Lake, Utah, United States Clean Harbors Full timeJob DescriptionClean Harbors is a leading provider of environmental, energy, and industrial services throughout North America. We are seeking a highly skilled Field Service Foreperson to join our team in Salt Lake City, UT. The successful candidate will be responsible for the direct supervision of field technicians and ensuring compliance with regulatory...
-
Call Center Team Lead
2 days ago
Salt Lake, Utah, United States Renewal by Andersen Full timeAbout the RoleWe are seeking a motivated and results-driven Call Center Team Lead to join our team at Renewal by Andersen. As a key member of our Call Center, you will be responsible for leading and managing our customer service team, ensuring exceptional customer experiences, and driving sales growth.Responsibilities:Manage and lead the Call Center team,...
-
HVAC Team Lead
3 weeks ago
Salt Lake, Utah, United States JUST RIGHT AIR Full timeAbout the RoleWe are looking for an experienced HVAC Team Lead to join our team at Just Right Heating and Air. As a key member of our leadership team, you will be responsible for driving sales of maintenance contracts, offering customers the opportunity to be the heroes of their own HVAC story.You will oversee the daily operations of our service department,...