Business Process Expert
1 day ago
We are seeking a skilled Business Process Expert to join our Fidelity Information Services (FIS) team. In this role, you will serve as a subject matter expert on our FCM solutions, interacting with matrix partners to ensure exceptional client experiences.
Responsibilities- Establish and maintain close relationships with top 25 clients in our business.
- Solve problems as issues arise for our clients.
- Maintain a list of client references for Sales.
- Host webinars with Product teams to keep clients up-to-date on product feature/functionality.
- Attend client user groups as necessary.
To succeed in this role, you must possess strong verbal and written communication skills, a strong technical background, and experience working with higher-level executives.
BenefitsFIS offers attractive benefits, including private medical cover, dental cover, and travel insurance. You will also have access to broad professional education and personal development opportunities.
Average Salary: $31,200 per year.
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Business Process Optimization Expert
2 days ago
New York, New York, United States Fidelity Information Services Full timeJob DescriptionThe Client Experience Manager will play a key role in ensuring that our clients receive exceptional service and support. This includes establishing and maintaining close relationships with clients, solving complex problems, and hosting webinars to keep clients informed about new products and services.This is an excellent opportunity for...