Switchboard Communications Specialist

3 weeks ago


Shaw Air Force Base, United States General Dynamics Full time
Job Overview

As a Switchboard Communications Specialist at GDIT, you will play a vital role in supporting the day-to-day operations of our clients by providing exceptional communication services. This exciting opportunity requires a highly skilled and organized individual with experience in handling overseas telephone calls, personnel locator services, and commercial information services.

Key Responsibilities

- Manage a switchboard or telephone console to efficiently route incoming calls and place outgoing calls
- Greet visitors and direct individuals to the appropriate personnel in the building
- Handle overseas telephone calls, conference calls, and emergency calls with professionalism and poise
- Provide basic and accurate information in-person and via phone or email
- Maintain call accounting databases in support of AFCENT operations

Requirements

- 2+ years of experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases
- Familiarity with a military environment

What We Offer

As a Switchboard Communications Specialist at GDIT, you can expect a competitive salary range of $16.74 per hour, depending on experience and location. Our company offers a comprehensive benefits package, including medical, dental, and vision plans, as well as a 401(k) plan with company match. We also provide opportunities for professional growth and development, including paid education and certifications. If you're looking for a challenging and rewarding role that utilizes your communication skills, we encourage you to apply.

About GDIT

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. With 30,000 experts worldwide, we harness the power of technology to create immediate value and deliver solutions at the edge of innovation. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.

Equal Opportunity Employer

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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