Automotive Operations Manager

4 days ago


Tulsa, Oklahoma, United States Snell Motor Company Full time
About the Role

We are seeking an experienced Service Manager to join our team at Snell Motor Companies. As a key member of our service department, you will be responsible for driving customer satisfaction through efficient operations, skilled technicians, and exceptional customer service.

Key Areas of Responsibility:

  1. Servicing vehicles to the highest standards, ensuring customers receive excellent care.
  2. Leading and motivating a team of skilled technicians to achieve operational excellence.
  3. Monitoring and managing workflows to minimize downtime and optimize productivity.
  4. Fostering a culture of continuous learning and improvement within the service team.
  5. Developing and implementing effective processes for reviewing and revising client repair orders.

Requirements:

  • A minimum of 2-5 years of experience as a service manager or in a related role.
  • Proven track record of improving customer satisfaction ratings.
  • Strong technical knowledge of vehicles and their systems.
  • Exceptional leadership, communication, and problem-solving skills.
  • Ability to analyze data and make informed decisions to drive business growth.

Benefits:

  • 401(k) plan with matching contributions
  • Dental, health, life, and vision insurance options
  • Competitive salary range: $80,000 - $110,000 per year
  • Opportunities for professional growth and development


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