Plumbing Service Representative
18 hours ago
We are seeking a highly skilled and experienced Plumbing Service Representative to join our team at Bluefrog Plumbing + Drain. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling inbound inquiries, and scheduling appointments with our technicians.
In this role, you will have the opportunity to work in a fast-paced environment, utilizing your excellent communication skills to resolve customer issues and provide solutions that meet their needs. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply.
Responsibilities:
- Provide exceptional customer service via phone, email, and online chat
- Handle inbound inquiries and schedule appointments with technicians
- Utilize computer software to manage schedules and track customer information
- Work effectively as part of a team to achieve sales and customer satisfaction goals
Requirements:
- 1+ year of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in software applications
Benefits:
- $17-$25 per hour based on experience
- Flexible work-from-home options available
- Ongoing training and development opportunities
- A supportive and dynamic team environment
About Us:
Bluefrog Plumbing + Drain is a leading provider of plumbing services in the US. We are committed to delivering exceptional customer service and providing honest, dependable quality service to every home and business. If you share our values and are passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.
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