Member Service Representative

6 days ago


Gilbert, Arizona, United States Truwest Credit Union Full time
Overview of the Position
The Financial Services Representative at TruWest Credit Union is a critical role that requires a high level of expertise in providing exceptional service to our members. This individual will be responsible for managing lobby traffic, assisting with financial needs, and promoting credit union products and services.

Key Responsibilities
- Effectively manage lobby traffic, ensuring excellent member satisfaction and identifying opportunities to cross-sell credit union products and services.
- Provide personalized service to members, addressing their financial needs and promoting relevant products and services.
- Process product/service/loan applications, interface with members, and complete necessary documentation.

Requirements
- One year of experience in a financial institution, preferably as a Teller II or in a similar sales role.
- Strong communication and interpersonal skills, with the ability to work independently and efficiently.
- Advanced knowledge of credit union products and services, as well as basic lending regulations.

Compensation
This role offers a competitive salary of approximately $19.11 per hour, along with benefits such as first-day medical, dental, vision, and 401(k) matching. We also offer paid time off and observe all federal holidays.

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