Service Desk Supervisor
3 weeks ago
- Promote a customer-centric culture within the Service Desk.
- Manage Service Desk staff in the performance of their daily responsibilities.
- Maintain Standard Operating Procedures (SOPs) used within the Service Desk.
- Manage Service Desk ticket workflow, ensuring efficient processing and resolution.
- C coordinate changes with incident and problem management processes.
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IT Service Desk Expert
2 weeks ago
Bethesda, Maryland, United States Cohere Technology Group LLC Full timeJob DescriptionCohere Technology Group LLC is seeking a highly skilled IT Service Desk Expert to join our team. As a Help Desk Specialist, you will be responsible for providing expert technical support to our clients.The ideal candidate will have 5 years of relevant experience, a TS/SCI clearance with FSP, and command of Microsoft Windows Applications. They...
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Service Desk Operations Manager
9 hours ago
Bethesda, Maryland, United States AAC Full timeJob DescriptionThe Help Desk Manager will oversee daily operations and direction for a team of support staff responsible for delivering assistance to customers through various channels. This individual will be accountable for establishing performance work standards, assigning schedules, reviewing discrepancies, supervising contractors, and communicating...
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Technical Service Supervisor
2 weeks ago
Bethesda, Maryland, United States BTI Full timeJob DetailsWe're seeking an experienced IT Support Manager for a position in Bethesda Maryland.Key Responsibilities:Supervise and direct a team of Help Desk staff.Assign work schedules, review discrepancies, and supervise contractor personnel.Requirements:A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related...
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Front Desk Coordinator
4 weeks ago
Bethesda, Maryland, United States Congressional Country Club Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Concierge to join our team at Congressional Country Club. As a Front Desk Concierge, you will be responsible for providing exceptional customer service to our members and guests, ensuring a world-class experience in all front office-related areas.
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Transportation Desk Associate
2 days ago
Bethesda, Maryland, United States RWD Consulting, LLC Full timeJob DescriptionWe are looking for a detail-oriented and customer-focused individual to join our team as a CDO Desk Customer Service Representative. As a key member of our CDO Desk team, you will be responsible for providing top-notch customer service, coordinating transportation, and maintaining the highest level of professionalism in all interactions.Key...
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Reception Desk Coordinator
3 weeks ago
Bethesda, Maryland, United States RWD Consulting, LLC Full timeRWD Consulting, LLC is seeking a highly skilled Reception Desk Coordinator to join our team. As a Reception Desk Coordinator, you will be responsible for greeting and welcoming guests upon arrival in a friendly and professional manner. You will also be responsible for understanding assigned roles and responding to Hospital Emergency Codes.The ideal candidate...
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Front Desk Liaison
2 weeks ago
Bethesda, Maryland, United States Congressional Country Club Full timeAbout the RoleCongressional Country Club is seeking a highly skilled and experienced Front Desk Concierge to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service...
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Help Desk Team Lead
2 weeks ago
Bethesda, Maryland, United States BTI Full timeAbout BTIWe're a dynamic company that provides innovative solutions for businesses in Upper Marlboro MD. Our mission is to deliver exceptional technology services, and we're looking for an experienced IT Support Manager to join our team in Bethesda Maryland.Job Summary:Lead a team of Help Desk staff providing technical support to customers.What We Offer:An...
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Facilities Supervisor
2 weeks ago
Bethesda, Maryland, United States ACE Maintenance & Service Full timeJob OverviewA challenging opportunity has arisen for a highly skilled Facilities Supervisor to join our team at ACE Maintenance & Service.The successful candidate will be responsible for overseeing the cleaning operations, ensuring that all areas of the facility are maintained to the highest standards. If you have experience in managing teams and have a...
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Help Desk Specialist
2 days ago
Bethesda, Maryland, United States General Dynamics Information Technology Full timeJob OverviewAs a Help Desk Tier I/Customer Service Support Specialist with General Dynamics Information Technology, you will play a crucial role in delivering exceptional customer service and technical support to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key ResponsibilitiesProvide...
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Dining Services Supervisor
4 days ago
Bethesda, Maryland, United States Aramark Full timeKey ResponsibilitiesWe are looking for a skilled Food Service Supervisor to oversee daily operations, manage staff, and maintain high-quality customer service standards. Key responsibilities include:Directing daily activities, maintaining schedules, and producing production packets.Maintaining a safe and hazard-free working environment, adhering to health...
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Front Desk Manager
4 weeks ago
Bethesda, Maryland, United States Aramark Full timeJob OverviewWe are seeking a dedicated and customer-focused Front Desk Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences through proactive reservation management, seamless registration processes, and prompt issue resolution.The ideal candidate will possess excellent...
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Concierge and Guest Services Specialist
4 weeks ago
Bethesda, Maryland, United States HYATT Hotels Full timeAbout Us: Hyatt Hotels is a global hospitality leader, committed to delivering exceptional guest experiences. Our team members are passionate about making every stay unforgettable.Estimated Salary: $45,000 - $65,000 per year, depending on experienceJob Summary: As a Guest Service Agent, you will be responsible for ensuring a seamless guest experience, from...
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IT Service Technician
2 days ago
Bethesda, Maryland, United States General Dynamics Information Technology Full timeJob RequirementsTo succeed in this role, you must possess:3+ years of related experience in IT support or help desk rolesDemonstrated experience working with ticketing systems and effective issue trackingExcellent problem-solving, analytical, and research skillsComprehensive knowledge of computer systems, hardware, and software troubleshootingStrong...
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Cafeteria Supervisor Lead
2 weeks ago
Bethesda, Maryland, United States LPR International Full timeJob OverviewWe are currently seeking a highly motivated Food Service Site Supervisor to join our team at LPR International. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of a large cafeteria serving thousands of patients daily.The successful candidate will have a solid understanding of food safety...
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Support Services Associate
3 weeks ago
Bethesda, Maryland, United States Amentum Full time**Overview of the Position:**We are seeking a highly organized and detail-oriented Support Services Associate to join our team at Amentum.**Job Description:**Coordinate user provisioning processes for multiple online systemsAnswer phones and monitor email boxesTriage tickets for the WorkSmarter Help Desk and route requests to the proper teamsCompile meeting...
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IT Support Team Lead
7 hours ago
Bethesda, Maryland, United States AAC Full timeAbout the RoleThe Help Desk Manager will provide leadership and guidance to a team of technical support specialists who deliver assistance to customers via multiple channels. This role involves formulating and enforcing performance standards, scheduling, reviewing discrepancies, supervising contractors, and communicating policies to the team.Key...
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Support Services Coordinator
3 weeks ago
Bethesda, Maryland, United States Jacobs Full timeAbout the JobWe are seeking an experienced Administrative Assistant to join our team at Jacobs. The successful candidate will have a strong background in administration, excellent communication and organizational skills, and the ability to work well under pressure. As a key member of the team, this person will be responsible for coordinating user...
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Hospital Food Services Coordinator
4 weeks ago
Bethesda, Maryland, United States LPR International Full timeKey ResponsibilitiesThe Food Service Site Supervisor will play a pivotal role in ensuring the smooth operation of our food services division. Key responsibilities include:Developing and implementing effective meal plans that cater to diverse patient needsLeading a team of contract workers to deliver exceptional customer service and meet performance...
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Food Service Operations Manager
2 weeks ago
Bethesda, Maryland, United States LPR International Full timeAbout the RoleLPR International is seeking a skilled Food Service Site Supervisor to support our client based in Bethesda, MD. This position offers a competitive salary of approximately $60,000 - $80,000 per annum, depending on experience.The ideal candidate will possess strong leadership skills and be able to effectively manage a team of contract workers to...