IT Support Specialist

4 days ago


Chelsea, Massachusetts, United States LanceSoft Full time

Job Summary:

The IT Support Specialist will provide technical assistance to end-users, resolving issues related to software installations, email, and Windows OS troubleshooting. The selected candidate will work as part of a team, creating, updating, and resolving user requests in the MWRA Maximo ticketing system. Support may be provided both in-person and remotely.

Key Responsibilities:

  • Provide Tier I support for all user requests received via email, phone, or through the ticketing system (Maximo).
  • Configure basic computer hardware, software, and peripherals.
  • Analyze user requests and information collected for accurate logging of Maximo cases.
  • Participate in computer hardware, software, or peripheral project teams to assist with the introduction of new or modified computer technology.
  • Investigate and troubleshoot basic computer hardware, software, and peripherals.
  • Follow established documentation with Technical Support process.
  • Maintain IT vending machine kiosks.

Benefits:

At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits.

  • Four options of Medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance

  • IT Support Specialist

    1 month ago


    Chelsea, Massachusetts, United States Mindlance Full time

    Job Title: Help Desk SpecialistThe Mindlance team is seeking a skilled Help Desk Specialist to provide IT support services for a variety of issues, including software installations, email issues, and troubleshooting Windows OS problems.Job SummaryThe selected candidate will work closely with the MWRA MIS Program Manager and Operations team to create, update,...

  • IT Support Specialist

    4 weeks ago


    Chelsea, Massachusetts, United States LanceSoft Full time

    IT Support Specialist Job Description **Job Summary:** We are seeking a skilled IT Support Specialist to join our team at LanceSoft. As a key member of our IT department, you will provide top-notch technical support to our clients, ensuring their computer systems and software are running smoothly. **Key Responsibilities:** * Provide Tier I support for...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Residential Support SpecialistNorth Suffolk Community Services Inc. is seeking a highly motivated and compassionate Residential Support Specialist to join our team. As a Residential Support Specialist, you will play a vital role in providing direct care to individuals with mental health diagnoses living in a residential setting.Key...


  • Chelsea, Massachusetts, United States North Suffolk Mental Health Association Full time

    Job Title: Overnight Support SpecialistNorth Suffolk Mental Health Association is seeking a dedicated and compassionate Overnight Support Specialist to join our team. As a member of our residential care team, you will play a vital role in providing high-quality direct care services to adults with developmental disabilities.Job Summary:The Overnight Support...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Peer SpecialistWe are seeking a dedicated and compassionate Peer Specialist to join our team at North Suffolk Community Services Inc. As a Peer Specialist, you will play a vital role in supporting individuals with mental health conditions and substance use disorders in their recovery journey.Key Responsibilities:Provide peer support and guidance...


  • Chelsea, Massachusetts, United States North Suffolk Mental Health Association Full time

    {"title": "Outreach Specialist - Community Support Specialist", "description": "Job SummaryNorth Suffolk Mental Health Association is seeking an Outreach Specialist - Community Support Specialist to join our team. As a key member of our team, you will play a vital role in engaging with individuals, assessing their needs, and developing personalized treatment...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionWe are seeking highly motivated and compassionate individuals to join our team as Peer Support Specialists at North Suffolk Community Services Inc. As a Peer Support Specialist, you will play a vital role in supporting individuals with mental health conditions, substance use disorders, and trauma. Your lived experience and passion for recovery...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Peer SpecialistWe are seeking a dedicated and compassionate Peer Specialist to join our team at North Suffolk Community Services Inc. As a Peer Specialist, you will play a vital role in supporting individuals with mental health diagnoses, substance use addiction, extreme states, or trauma in their recovery journey.Key Responsibilities:Establish...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Residential Support SpecialistWe are seeking a compassionate and dedicated Residential Support Specialist to join our team at North Suffolk Community Services Inc. This role involves providing direct care to individuals living in a residential setting, promoting their health, wellness, and independence.Key Responsibilities:Provide guidance and...


  • Chelsea, Massachusetts, United States North Suffolk Community Services Inc Full time

    Job Title: Community Support SpecialistNorth Suffolk Community Services Inc is seeking a dedicated and compassionate Community Support Specialist to join our team. As a key member of our outreach team, you will play a vital role in supporting individuals with severe and persistent mental illness and/or substance use disorder to live a self-directed life.Key...


  • Chelsea, Massachusetts, United States Trinity Health Full time

    Job Title: Imaging Support SpecialistTrinity Health is seeking a highly skilled Imaging Support Specialist to join our team. As an Imaging Support Specialist, you will play a critical role in facilitating the timely availability of images for interpretation and communication of results to referring physicians.Key Responsibilities:Work closely with IRC...


  • Chelsea, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Imaging Support Specialist to join our team at Trinity Health. As an Imaging Support Specialist, you will play a critical role in facilitating the timely availability of images for interpretation and communication of results to referring physicians.Key ResponsibilitiesWork closely with IRC Coordinator, Hospital...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a Residential Support Specialist, you will play a vital role in providing direct care to individuals with mental health diagnoses living in a residential setting.Key Responsibilities:Provide individualized...


  • Chelsea, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Imaging Support Specialist to join our team at Trinity Health. As an Imaging Support Specialist, you will play a critical role in facilitating the timely availability of images for interpretation and communication of results to referring physicians.Key ResponsibilitiesWork closely with IRC Coordinator, Hospital...


  • Chelsea, Massachusetts, United States Sevita Full time

    Job Title: Family Support SpecialistSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. As a Family Support Specialist, you will play a vital role in helping individuals and families achieve their goals and reach their full potential.Job Summary:The Family...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Residential Support SpecialistJob Summary:We are seeking a dedicated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a Residential Support Specialist, you will provide direct care to individuals living in a residential setting, helping them with daily living skills, transportation,...


  • Chelsea, Massachusetts, United States North Suffolk Mental Health Association Full time

    Job Title: Overnight Support SpecialistNorth Suffolk Mental Health Association is seeking a dedicated and compassionate Overnight Support Specialist to join our team. As a member of our residential care team, you will play a vital role in providing high-quality direct care services to adults with developmental disabilities.Responsibilities:Provide awake and...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a Residential Support Specialist, you will play a vital role in providing direct care to individuals with mental health diagnoses living in a residential setting.Key Responsibilities:Provide individualized...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Residential Support SpecialistWe are seeking a compassionate and dedicated Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a key member of our residential program, you will play a vital role in providing direct care to individuals living in a residential setting.Key Responsibilities:Provide...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a dedicated and compassionate Residential Support Specialist to join our team at North Suffolk Community Services Inc. As a Residential Support Specialist, you will play a vital role in providing direct care to individuals living in a residential setting.Key Responsibilities:Provide support and guidance to individuals with daily...