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IT Deployment Specialist

2 months ago

Phoenix, Arizona, United States Focused HR Solutions Full time

Focused HR Solutions is seeking a highly motivated and skilled IT Configuration/Deployment Technician to join our growing team. This role plays a vital part in ensuring the smooth operation of our IT infrastructure by managing the lifecycle of hardware and software assets.

As an IT Configuration/Deployment Technician, you will be responsible for a wide range of tasks, including:

  • Quoting and Receiving: Accurately assess customer needs and provide detailed quotes for IT equipment and services. Manage the receiving and inventory of new hardware and software.
  • Configuration and Deployment: Configure and deploy computer systems, network devices, and software applications according to established standards and best practices.
  • Troubleshooting and Support: Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.
  • Documentation and Maintenance: Maintain accurate documentation of all IT assets, configurations, and support activities. Ensure compliance with industry standards and internal policies.

The ideal candidate possesses strong technical skills, excellent customer service abilities, and a commitment to delivering high-quality work.

Required Skills:

  • Proven experience in IT support and deployment roles.
  • In-depth knowledge of computer hardware, software, and operating systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Preferred Skills:

  • Experience with Active Directory, Windows 10, and MS Deployment Toolkit.
  • Knowledge of networking concepts and troubleshooting techniques.
  • Certifications in relevant IT domains (e.g., CompTIA A+, Network+).