Housekeeping Supervisor

22 hours ago

Tulsa, Oklahoma, United States Doubletree By Hilton Full time
Housekeeping Supervisor Job Description

A Housekeeping Supervisor is responsible for leading, training, and supervising Room Attendants and Housepersons in the hotel's ongoing effort to deliver exceptional guest service and financial profitability.

Key Responsibilities:
  • Lead, train, and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
  • Assess inventory of cleaning supplies, assign tasks, and inspect rooms to ensure they meet hotel standards.
  • Verify and report status and/or discrepancies of rooms, including any issues or concerns.
  • Monitor payroll reports, work schedules, lost and found program, stock rooms, and carts to ensure efficient operations.
  • Communicate and coordinate with Engineering/Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
  • Perform Room Attendant and/or Houseperson duties as needed to support the team.
  • Assist in performance evaluations of Room Attendants and Housepersons as needed.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
Requirements:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.
What it's like to work for Hilton:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day.

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