Technical Desktop Professional
4 days ago
Key Responsibilities:
- Provide first/second-level contact and problem resolution for customer issues
- Work with Third Party Vendors to remediate complex AV issues as needed
- Maintain ticket updates for all reported incidents
- Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications
Requirements:
- Bachelor's Degree or equivalent in Computer Science or related field
- CompTIA A+, Microsoft Certified Professional (MCP) or better
- Minimum of 18 months years of IT experience
- Proven analytical, troubleshooting, and problem-solving skills
- Excellent communication and relationship-building skills
About the Company:
Ovation Workplace Services Inc. is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. Our company culture emphasizes teamwork, innovation, and customer satisfaction. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, please submit your application.
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