Desktop Support Specialist
3 days ago
Job Title: Desktop Support Specialist
Ovation Workplace Services Inc. is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have 3-5 years of experience in Windows Desktop support and be able to provide first/second level contact and problem resolution for customer issues.
Responsibilities:
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
Requirements:
- Bachelor's Degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
Salary:$70,000 - $90,000 per year, depending on experience.
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