Desktop Support Specialist

3 days ago


Salt Lake, Utah, United States Ovation Workplace Services Inc. Full time

Job Title: Desktop Support Specialist

Ovation Workplace Services Inc. is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have 3-5 years of experience in Windows Desktop support and be able to provide first/second level contact and problem resolution for customer issues.

Responsibilities:

  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010.
  • Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

Requirements:

  • Bachelor's Degree or equivalent in Computer Science or related field.
  • CompTIA A+, Microsoft Certified Professional (MCP) or better.
  • Minimum of 18 months years of IT experience.

Salary:$70,000 - $90,000 per year, depending on experience.



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