Checkout Coordinator Specialist

5 days ago


Chandler, Arizona, United States BRAIN AND SPINE CENTER PLC Full time

The BRAIN AND SPINE CENTER PLC is seeking a highly skilled Checkout Coordinator to join our team. This role plays a vital part in ensuring a seamless transition for patients at the end of their visit.

About the Role

This position is responsible for collecting patient payments, scheduling follow-up appointments and procedures, and providing clear explanations of the services ordered during the visit.

Key Responsibilities
  • Patient Payments:
    • Collect and process patient payments accurately and efficiently.
    • Verify insurance coverage and inform patients about their financial responsibilities.
  • Appointment Scheduling:
    • Schedule all follow-up appointments and procedures ordered by healthcare providers.
    • Coordinate with medical staff to ensure appointments align with provider availability.
  • Patient Communication:
    • Explain procedures, treatments, and follow-up care to patients, ensuring they understand what has been ordered during their visit.
    • Address any questions or concerns patients may have regarding their care and appointments.
  • Documentation and Record Keeping:
    • Maintain accurate and up-to-date records in the eClinicalWorks EMR system.
    • Ensure all patient information is confidential and compliant with HIPAA regulations.
  • Collaboration:
    • Work closely with healthcare providers, administrative staff, and other team members to ensure a cohesive patient experience.
    • Participate in team meetings and contribute to the continuous improvement of processes and patient satisfaction.
  • Reporting:
    • Utilize Excel to create reports and track patient payments, appointments, and other relevant metrics.

We estimate the salary for this role to be around $45,000 - $60,000 per year, depending on qualifications and experience.

The ideal candidate will have experience with eClinicalWorks EMR and proficiency in Excel. They should possess excellent communication and interpersonal skills, strong organizational skills, and attention to detail.

Qualifications
  • Education:
    • A high school diploma or equivalent is required; an associate degree in a related field is preferred.
  • Experience:
    • A minimum of 1-2 years of experience in a healthcare administrative role is required.
    • Proficiency in eClinicalWorks EMR and Microsoft Excel is essential.
  • Skills:
    • Excellent communication and interpersonal skills are necessary for success in this role.
    • Strong organizational skills with the ability to manage multiple tasks simultaneously are required.
    • Attention to detail and a commitment to providing exceptional patient care are essential.


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