Customer Service Representative II
2 weeks ago
East Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our patients and families.
Key Responsibilities:- Schedule, reschedule, and cancel appointments with patients and families.
- Document clear and concise messages and route them to the appropriate clinical department.
- Transfer calls to other departments as needed.
- Navigate and document in the Electronic Medical Record (EPIC) to access relevant information.
- Process refill requests accurately and effectively.
- Conduct outreach calls on behalf of clinical departments.
- High School Diploma or equivalent required.
- Excellent written and verbal communication, judgment, and problem-solving skills.
- Minimum of 1 year customer service, administrative, or call center experience.
- Bilingual fluency in Spanish and English preferred.
- Knowledge of medical terminology and experience working with electronic medical record technology a plus.
- Proficient in Microsoft Office Suite.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative II
3 weeks ago
Revere, Massachusetts, United States East Boston Neighborhood Health Center Full timeCustomer Service Representative IIEast Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our Contact Center team. As a key member of our clinical support team, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Schedule, reschedule, and...
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Customer Service Representative II
1 month ago
Revere, Massachusetts, United States East Boston Neighborhood Health Center Full timeCustomer Service Representative IIEast Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our Contact Center team. As a key member of our clinical support team, you will provide exceptional customer service to patients and families, ensuring a positive experience with our healthcare services.Key...
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Customer Service Representative II
2 weeks ago
Revere, Massachusetts, United States East Boston Neighborhood Health Center Full timeEast Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our team in the Contact Center. This exciting opportunity is perfect for individuals with a passion for delivering exceptional customer service and supporting clinical departments.Key Responsibilities:Schedule, reschedule, and cancel appointments...
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Customer Service Representative II
4 days ago
Revere, Massachusetts, United States Massachusetts Employer Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our dynamic team at Massachusetts Employer. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our patients, answering inbound calls with warmth and understanding, and providing a range of services, including...
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Customer Service Representative II
2 months ago
Revere, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob Summary:The East Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our Contact Center team. As a key member of our clinical support staff, you will be responsible for providing exceptional customer service to patients and families, while supporting various clinical departments with appointment...
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Customer Service Representative II
3 days ago
Revere, Massachusetts, United States East Boston Neighborhood Health Center Full timeAbout the Role:We are seeking a highly skilled and compassionate Customer Service Representative II to join our Contact Center team at East Boston Neighborhood Health Center. As a key member of our team, you will be responsible for providing exceptional patient care and support through various communication channels.Key Responsibilities:Schedule, reschedule,...
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Customer Service Representative
1 week ago
Revere, Massachusetts, United States Planet Fitness Full timeCustomer Service RepresentativeAt Planet Fitness, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front desk staff, you'll be responsible for providing exceptional customer service to our members and guests.Provide legendary customer service to members and guests, ensuring a positive experience at every...
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Customer Service Representative
3 weeks ago
Revere, Massachusetts, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders...
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Customer Service Representative
1 week ago
Revere, Massachusetts, United States Domino's Franchise Full timeAbout the JobWe are seeking a customer service representative to join our team at Domino's Pizza. As a customer service representative, you will be responsible for providing excellent customer service to our customers, answering their questions, and resolving any issues they may have.Key ResponsibilitiesProvide exceptional customer service to our...
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Customer Service Representative
4 weeks ago
Revere, Massachusetts, United States McDonald's Full timeCustomer Service Representative at McDonald'sAs a Customer Service Representative at McDonald's, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every customer has a positive experience at our restaurant.Key Responsibilities:Greet and welcome customers to the restaurantAssist...
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Customer Service Representative
1 week ago
Revere, Massachusetts, United States McDonald's Full timeCustomer Service Role at McDonald'sAs a valued member of our team, you will be responsible for providing exceptional customer service to our guests. Your key responsibilities will include:Greeting and welcoming customers to the restaurantAssisting customers with their orders in a friendly and efficient mannerCollaborating with the team to maintain a clean...
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Customer Service Representative
4 days ago
Revere, Massachusetts, United States Domino's Pizza LLC Full timeAbout the JobWe are searching for qualified customer service representatives with a passion for delivering exceptional experiences. As a key member of our pizza team, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
2 weeks ago
Revere, Massachusetts, United States Penske Logistics Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are properly prepared for the road.Key ResponsibilitiesGreet customers and provide a...
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Customer Service Representative
1 month ago
Revere, Massachusetts, United States Domino's Pizza LLC Full timeCompany OverviewAbout Domino's Pizza LLCWe're a fast-paced, dynamic company that's passionate about delivering exceptional customer experiences. Our team members are the heart of our business, and we're looking for talented individuals to join our ranks.Job SummaryWe're seeking a Customer Service Representative to join our team. As a key member of our...
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Patient Services Coordinator II
3 weeks ago
Revere, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeJob Title: Patient Services Coordinator IIMassachusetts General Hospital (MGH) is seeking a highly skilled and detail-oriented Patient Services Coordinator II to join our team.Job Summary:The Patient Services Coordinator II will provide exceptional administrative support to our healthcare team, ensuring seamless patient experiences and efficient operations....
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Customer Service Representative
3 days ago
Revere, Massachusetts, United States Burlington Full timeJob Summary: As a Cashier Associate at Burlington, you will be responsible for delivering excellent customer service with a positive and professional attitude. You will accurately and efficiently ring on the register, process layaways, returns, and exchanges, and perform other tasks as assigned by your manager.Key Responsibilities:Deliver exceptional...
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Customer Service Representative
1 month ago
Revere, Massachusetts, United States McDonald's Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Crew Person at McDonald's. As a key member of our restaurant team, you will play a vital role in delivering exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet customers with a smile and provide a warm...
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Medical Assistant
7 days ago
Revere, Massachusetts, United States Cambridge Health Alliance Full timeJob SummaryThe Patient Access Representative II (PAR II) role at Cambridge Health Alliance is a dynamic position that combines administrative and clinical responsibilities. As a key member of the ambulatory team, you will play a crucial role in facilitating patient flow and contributing to the smooth operation of the clinic.Key ResponsibilitiesManage patient...
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Patient Services Coordinator II
2 weeks ago
Revere, Massachusetts, United States Mass General Brigham Full time{"title": "Patient Services Coordinator II", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator II to join our team at Mass General Brigham. In this role, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesPerform all...
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Customer Service Representative
2 weeks ago
Revere, Massachusetts, United States McDonald's Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our McDonald's team as a Crew Member. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet customers with a smile and provide a warm...