Captain - Lead Server

2 weeks ago


New York, New York, United States The Golden Swan Full time
About The Golden Swan

The Golden Swan is a renowned dining establishment in the heart of the West Village, seeking a seasoned Captain to join our team.

Key Responsibilities
  • Lead a team of servers to provide exceptional customer service and ensure a seamless dining experience.
  • Develop and maintain a deep understanding of our menu and wine list to make informed recommendations to guests.
  • Work closely with the management team to achieve sales goals and maintain a high level of customer satisfaction.
  • Ensure that all staff members are well-trained and equipped to provide top-notch service.
  • Monitor and maintain a clean and organized dining area, adhering to high standards of hygiene and safety.
Requirements
  • Minimum 3 years of experience as a Lead Server or Captain in a high-volume restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to work well under pressure.
  • Strong leadership qualities, with the ability to motivate and guide a team.
  • Impeccable attention to detail and a commitment to delivering exceptional customer service.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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