Wellness Management Advisor

7 days ago


Mansfield, Massachusetts, United States Elements Massage Full time

About the Role:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Elements Massage. As a key member of our wellness management team, you will play a vital role in enhancing the client experience and driving the success of our business.

Key Responsibilities:

  • Client Communication: Develop strong relationships with clients through active listening, empathy, and effective communication.
  • Sales and Retention: Utilize our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • Team Collaboration: Work closely with our team to provide exceptional customer experiences and achieve business objectives.
  • Adaptability: Demonstrate flexibility and a willingness to adapt to changing business needs and priorities.

What We Offer:

  • Competitive Compensation: Earn up to $16 per hour plus commission.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid sick time, bonuses, and benefit bank for supplemental insurance.
  • Professional Development: Opportunities for growth and development in a dynamic and supportive work environment.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with clients and team members.
  • Strong Listening Skills: Willingness to listen actively and empathetically to clients.
  • Flexibility: Ability to work evening and weekend shifts as required.


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