Senior Shelter Support Specialist

1 week ago


Minneapolis, Minnesota, United States Agate Housing and Services Full time

Senior Shelter Support Specialist

Agate Housing and Services is a nonprofit organization committed to eradicating homelessness and hunger through proactive measures and advocacy. We deliver critical emergency services, shelter, and housing initiatives for individuals and families in need. Our core values emphasize integrity, equity, humanity, and creativity, and we provide competitive compensation and benefits.

Position Overview

Title: Senior Shelter Support Specialist

Reports To: Shelter Program Manager

Schedule: Monday to Friday, Flexible Daytime Hours, Occasional Evenings & Weekends

Compensation: $24.35 per Hour

Job Classification: Hourly, Non-exempt, 40 Hours per Week

Union Representation: AFSCME Local 999

The Senior Shelter Support Specialist collaborates with a team to oversee the daily functions of Agate's emergency shelters. This role involves assisting clients in securing housing, employment, and essential services. Flexibility and on-call availability are essential. Additional responsibilities encompass advocacy, operational management, hospitality, and thorough documentation.

Essential Qualifications

  • Ability to lift up to 50 pounds occasionally and 20 pounds regularly;
  • Proficiency in Microsoft Office applications;
  • Successful completion of a background check.

Ideal candidates will align with Agate's values and mission, actively contribute to fostering an anti-racist environment, demonstrate a commitment to harm reduction and housing-first approaches, and effectively engage with diverse populations.

  • Personal experience with homelessness;
  • Experience in supporting individuals experiencing homelessness;
  • Degree in Social Work, Human Services, or Family Studies.

Preferred qualifications include familiarity with Coordinated Entry systems, experience with HMIS, knowledge of housing resources, bilingual capabilities, and experience working with diverse gender identities.

Agate Housing and Services is an equal opportunity employer that values diversity and inclusion.

Agate Housing and Services encourages applications from individuals of diverse backgrounds.



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