Assistant Banking Center Director

3 days ago


Clifton, New Jersey, United States Spencer Savings Bank Full time
Job Description

The Assistant Banking Center Director is a key member of the Spencer Savings Bank team, responsible for managing the day-to-day operations of the retail banking department. This leadership role requires strong organizational and communication skills, with a focus on delivering exceptional customer service and driving business results.

Key Responsibilities
  • Branch Management: Oversee the overall branch operations, including sales management, productivity, and customer service.
  • Teller Line Management: Manage and execute the operations of the teller line, ensuring efficient workflows and high levels of customer satisfaction.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of Financial Center Service Representatives.
  • Sales Performance: Drive sales growth through effective coaching and mentoring of the team, focusing on meeting referral and sales expectations.
Requirements

Candidates for this role must possess:

  • Strong Leadership Skills: Ability to lead and motivate a team, driving business results and achieving goals.
  • Operational Excellence: Proven ability to manage and execute complex operations, ensuring accuracy and efficiency.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers and staff.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to resolve complex issues.
  • Education: High school diploma or equivalent required; degree in business administration or related field preferred.
  • Experience: Minimum 2-5 years of retail banking experience, with supervisory experience preferred.

Salary Estimate: $60,000 - $70,000 per annum, depending on location and experience.



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