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Regional Operations Manager for Commercial and Industrial Services

2 months ago

Baton Rouge, Louisiana, United States TRC Companies Full time

About Us:

Innovators. Trailblazers. Leaders.

TRC is recognized for delivering more than just engineering solutions; we integrate scientific principles with cutting-edge technology to create transformative outcomes that endure. Our diverse portfolio spans pipelines, power facilities, roadways, reservoirs, educational spaces, and security solutions, making us a trusted partner for clients seeking pioneering insights backed by exceptional execution.

Our team collaborates with a wide array of commercial, industrial, and governmental clients, addressing unique community needs to empower our clients in a rapidly evolving landscape.

Joining TRC means engaging in impactful projects that matter. We take pride in our collaborative culture, entrepreneurial spirit, and flexible organizational structure. Our employees are our greatest asset, and we reward outstanding performance while investing in their professional growth through training and skill development.

Position Overview:

TRC is on the lookout for a proactive and driven Operations Manager to oversee technical operations and office management for our expanding Commercial and Industrial (C&I) Testing and Maintenance Practice in the Gulf Region.

This role involves direct client engagement and relationship building while providing technical guidance to a team of technicians and engineers. The Operations Manager will establish procedures and deliver services that align with client contract stipulations and specifications. This position will lead office personnel to achieve client and C&I practice objectives. The ideal candidate will possess a hands-on approach, combining management expertise with technical acumen.

Key Responsibilities:

Primary duties include:

  • Direct and manage multiple teams across our regional offices to deliver engineering, testing, and commissioning projects for our clientele.
  • Foster and maintain robust client relationships to ensure that deliverables consistently meet or surpass expectations.
  • Collaborate with clients to formulate policies, procedures, and quality standards that align with their requirements and enhance the effectiveness of our outputs.
  • Oversee staff across various offices and manage daily administrative functions in coordination with the Director or Office Practice Lead of C&I.
  • Work closely with office supervisors to develop resource plans, design criteria, and client proposals for our engineering, testing, and commissioning services.
  • Build strong partnerships with other C&I and Testing and Commissioning (T&C) offices and sectors within TRC to expand business opportunities.
  • Travel as necessary to cultivate new client relationships and manage solicitations for new engineering projects.
  • Prepare and submit regular reports to monitor operational and financial performance as required.
Qualifications:

LOCAL CANDIDATES ONLY

  • Bachelor's degree in a technical field, preferably electrical engineering, or equivalent experience in distribution utility engineering or C&I/T&C project management.
  • Proven management and leadership capabilities, coupled with creativity and a technical background to enhance the C&I business.
  • Team-oriented and forward-thinking management style.
  • Hands-on management experience in a dynamic consulting environment with a keen focus on detail and client service.
  • Successful track record in developing and executing plans, managing budgets, and resources effectively.
  • Excellent communication skills, including the ability to present to senior management and convey information clearly to staff and clients.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Understanding of engineering, testing, and commissioning standards, as well as basic regulatory and specification guidelines.
  • Demonstrated experience leading an engineering, testing, and commissioning team to achieve set goals and objectives.
  • Experience in providing professional services to the electric utility sector.
  • Ability to manage employee performance and capabilities to optimize regional effectiveness while ensuring adequate staffing for projects.
  • Manage financial metrics including revenues, overheads, net income, and gross margin to meet or exceed profitability and quality targets.
  • Ensure that weekly billable and utilization goals are achieved as per project guidelines.
  • Perform additional duties as assigned.
  • Adhere to TRC's Code of Safe Practices and manage these standards for staff. Responsible for quality assurance and control of engineering deliverables to clients, ensuring all client quality expectations are met.
  • Exhibit professionalism and leadership to staff and clients, fostering cooperation through credibility and integrity.
  • Encourage enthusiasm, motivation, and commitment to TRC's mission, effectively resolving conflicts with staff.
  • Promote teamwork and positive morale among staff members.
Preferred Qualifications:
  • Experience with underground and overhead systems.
  • Experience managing client relationships.
  • Ability to supervise various disciplines of TRC personnel.
  • This position requires oversight and travel to multiple regional offices and client sites.
  • Occasional regional and national travel for client meetings or training may be necessary.
Benefits:

TRC offers a competitive benefits package that includes:

  • Medical, dental, vision, and disability insurance.
  • 401k plan with traditional and Roth IRA options and company matching.
  • Paid time off based on employment status and seniority (15 to 25 days per year).
  • A minimum of 8 paid holidays annually for full-time employees.
  • Paid sick, family, and disability leave in accordance with state laws for all employees.

Compensation: Compensation varies based on experience, education, skill level, geographical location, and other relevant factors.

Other Compensation: Employees may be eligible for participation in the Company’s annual Discretionary Bonus Program, contingent on performance against Key Performance Indicators.

#LI-SN1

TRC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing basis and reserves the right to cancel this posting at any time.