Field Service Specialist
5 days ago
Marel is a world leader in advanced food processing solutions, committed to transforming the future of food by creating a world where quality food is produced sustainably and affordably. We are seeking an experienced Field Service Specialist to join our dynamic team.
About the Role:
We offer an estimated salary of $85,000 per year for this position, commensurate with experience and location. The successful candidate will be responsible for providing outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress.
Responsibilities:
* Provides technical support to customers through face-to-face interactions and over the phone
* Troubleshoots and repairs Marel equipment to ensure optimal performance
* Installs new equipment and provides training to customers on its use
* Maintains accurate records of service activities and communicates progress to customers
Requirements:
* Bachelor's degree in Mechanical, Electrical, or Software Engineering or similar knowledge level
* Technical college degree preferred
* Recognized product training on food processing equipment preferred
* Strong communication skills and analytical abilities
* Excellent English language skills, both written and verbal
* Ability to work under pressure and meet deadlines
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
About Marel:
Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Applicants must be legally authorized to work in the United States on a full-time basis.
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