Field Operations Manager

4 days ago


Lenexa, Kansas, United States Lineage Full time
Job Description
We are seeking an experienced Service Team Lead to join our team at Lineage. As a key member of our service team, you will be responsible for providing technical assistance to our customers, resolving complex issues and ensuring that our products meet our high standards.

Responsibilities:
- Provide technical assistance to customers via phone, email or in-person.
- Troubleshoot complex technical issues and resolve them in a timely manner.
- Collaborate with other teams to ensure that our products meet customer needs.

Requirements:
- Bachelor's degree in a related field (e.g. engineering, computer science).
- 3+ years of experience in a technical role, preferably in a customer-facing position.
- Excellent communication and problem-solving skills.

Benefits:
- Estimated salary: $90,000 - $140,000 per year. Includes benefits such as medical, dental and vision insurance, 401(k) matching, and paid time off.

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