Night Auditor
2 months ago
Job Summary
We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Concord Hospitality Enterprises. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and financial systems.
Key Responsibilities
- Process credit card transactions and other payments for the day, ensuring accuracy and attention to detail.
- Handle phone calls, transfer reservations, and provide exceptional customer service to our guests.
- Verify, balance, and review hotel room availability to ensure optimal occupancy and revenue.
- Perform check-in and check-out procedures, ensuring a seamless guest experience.
- Administer guest payment policies and identify errors from the day shifts.
- Prepare folios for departing guests and maintain accurate records.
- Maintain the overall lobby appearance and assist with breakfast setup as needed.
- Stay up-to-date on all hotel emergency procedures and be prepared to respond in case of an emergency.
Why Work with Us?
We offer a competitive wage and a comprehensive benefits package, including medical, dental, and vision plans, life insurance, disability options, 401K options, tuition assistance, and discounted room rates at Concord managed hotels. Our team is dedicated to providing exceptional service and creating a positive work environment.
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