Customer Service Ambassador

1 week ago


Kenosha, Wisconsin, United States Uline Full time

Customer Service Ambassador - Overnights

Competitive Hourly Rate - Up to $65,000 - $82,000 per year with Bonuses

Uline Branch

Uline is a leading distributor of shipping, industrial, and packaging materials

As a Customer Service Ambassador, you'll play a vital role in delivering exceptional customer experiences. You'll be responsible for processing customer orders and inquiries in a collaborative call center environment, utilizing world-class technology to provide top-notch support.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers to resolve issues and provide solutions.
  • Help customers navigate Uline's website and online ordering system.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions confidently.

Requirements

  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.

Benefits

  • Comprehensive medical, dental, vision, and life insurance coverage.
  • 401(k) with 6% employer match and multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional continuing education.

Employee Perks

  • State-of-the-art fitness center.
  • Beautifully maintained walking trails.

About Uline

Uline is a family-owned company with over 9,000 employees across 13 locations, dedicated to providing exceptional customer service and support.

Uline is an equal opportunity employer and a drug-free workplace.



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