Customer Service Ambassador
1 week ago
Customer Service Ambassador - Overnights
Competitive Hourly Rate - Up to $65,000 - $82,000 per year with Bonuses
Uline Branch
Uline is a leading distributor of shipping, industrial, and packaging materials
As a Customer Service Ambassador, you'll play a vital role in delivering exceptional customer experiences. You'll be responsible for processing customer orders and inquiries in a collaborative call center environment, utilizing world-class technology to provide top-notch support.
Key Responsibilities
- Process customer orders and inquiries in a collaborative call center environment.
- Communicate with customers to resolve issues and provide solutions.
- Help customers navigate Uline's website and online ordering system.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions confidently.
Requirements
- High school diploma or equivalent; Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
Benefits
- Comprehensive medical, dental, vision, and life insurance coverage.
- 401(k) with 6% employer match and multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
Employee Perks
- State-of-the-art fitness center.
- Beautifully maintained walking trails.
About Uline
Uline is a family-owned company with over 9,000 employees across 13 locations, dedicated to providing exceptional customer service and support.
Uline is an equal opportunity employer and a drug-free workplace.
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