Strategic Communications and Advancement Operations Assistant Director

4 weeks ago

Concord, Massachusetts, United States Concord Academy Full time

About the Role

We are seeking a highly skilled and experienced professional to join our Advancement and Engagement team as a Communications Operations Assistant Director. This is an exciting opportunity to work with a dynamic team to support the school's mission and goals.

Key Responsibilities

  • Develop and execute communications strategies to support major Advancement and Engagement initiatives and programs, both internal and external, across all constituents.
  • Collaborate with project leads to support concept development through execution for timely delivery of various annual print and digital projects.
  • Write, edit, and produce frequent and highly customized print and digital content across different channels for engagement, cultivation, solicitation, stewardship, and major and planned giving communications.
  • Manage a comprehensive communications calendar to ensure strategic delivery of all A&E department communications with consideration for pace, timing, messaging, and audiences.
  • Serve as primary liaison between A&E and the Marketing and Communications Team, collaborating daily to ensure that all audiences are receiving school communications in strategic and meaningful ways.
  • Work closely with campus partners to highlight school happenings and news relevant to the greater CA community.
  • Maintain and analyze data; report on key metrics and benchmarks to make recommendations and support strategies for building and enhancing communications practices.
  • Support administrative and operational initiatives for the department, including processing billing, vendor orders, and contracts, managing freelance contractors, event support, and other functions as needed.
  • Assist with all phases of planning, execution, and follow-up of local and regional A&E events.
  • Manage CA's long-standing class secretary program, inclusive of annual high-touch volunteer management and collection and consolidation of class notes for the CA magazine.

Requirements and Qualifications

  • Bachelor's degree required; minimum of 3-5 years of related experience.
  • Understanding of Concord Academy's mission and goals, and the ability to articulate the school's values and importance in the independent school landscape.
  • Ability to lead a project from inception to completion, multitask, manage competing projects and priorities, anticipate problems, and take initiative to ensure quick resolutions.
  • Customer service-oriented with superb interpersonal skills and proven ability to work effectively across multiple stakeholders in support of shared goals.
  • Excellent verbal and written communication skills; attention to detail with demonstrated time management, organizational, and project management skills.
  • Proven administrative skills include the ability to organize and prioritize tasks with initiative, sound judgment, independent thought, and maintaining high standards of accuracy and quality under pressure.
  • Strong strategic thinking, creative and innovative mindset, relationship building, supportive and flexible approach to day-to-day work.
  • Analytical thinker to contribute fresh ideas to each assignment and collect and analyze data to suggest direction and strategy.
  • Proven resourcefulness in finding appropriate solutions to complex problems (operational and administrative); takes initiative in implementing solutions or making recommendations.
  • High degree of integrity, dependability, use of sound judgment, diplomacy, and resourcefulness, with a strong work ethic combined with an entrepreneurial spirit, and creative thinking.
  • Ability to work evenings and weekends as needed.
  • Proficiency in Microsoft (MS Access, Excel, and Word) and Google suite applications required; database experience and the ability to learn new software and to analyze and present data, Raisers Edge/NXT or another database CRM is preferred; familiarity with, or ability to quickly learn, project management systems (Asana), web content management systems, and email marketing systems and tools desired (MailChimp), and productivity tools (Slack, Adobe Creative Suite).

About Concord Academy

Concord Academy is a mission-driven boarding and day school with a rich history and bright future. We rely on philanthropy and volunteerism from a variety of stakeholders across generations and around the world. We are committed to advancing the core tenets of our mission and want to be part of CA's second century.

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