Customer Service Liaison

4 days ago


De Pere, Wisconsin, United States U-Haul Full time
Job Overview: U-Haul is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line support team, you will play a vital role in ensuring exceptional customer service experiences.

About the Job: We are looking for an enthusiastic and motivated individual who can work effectively in a fast-paced environment. The successful candidate will be responsible for assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and performing various tasks to maintain equipment and facilities.

Salary Estimate: $45,000 - $60,000 per year, depending on experience.

Responsibilities:
  • Assist customers with product information, rentals, and services
  • Use U-Scan technology to manage inventory and process transactions
  • Maintain equipment and facilities, including cleaning and inspecting vehicles
  • Drive company vehicles and operate equipment as needed
  • Participate in ongoing training and education programs to stay up-to-date on products and services


Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
  • Ability to work effectively in a team environment
  • Excellent communication and customer service skills


Benefits:
  • Career stability and opportunities for advancement
  • Competitive salary and benefits package
  • Ongoing training and education programs
  • A supportive and inclusive work environment


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